Customer Support

hace 24 horas

Ciudad de México Talentek By Hubtek A tiempo completo

**Description**:**Talentek** **by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.We have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.In our modern offices, we provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.As a **Customer Support,** you will negotiate, and look for new potential clients.**Some of your responsibilities are but are not limited to**:- Take check calls from drivers to obtain location updates, ensure they are on time, and identify any possible issues or delays.- Verify that loads have arrived on time and in good condition.- Update customer websites with arrivals, departures, delays, etc., as required.- Update receivers and customers on the status of loads.- Properly document all of the daily calls as received stating the exact details of the load at the time of each call.**Requirements**:**What would help you succeed**:- Believe and love what you do.- Teamwork.- Negotiation skills.- Meet or exceed weekly goals.**Minimum requirements**:- **Studies**: High School Degree.- **Experience**: at least 1 year of experience in customer service or logistics.- **Language**: Advanced English skills. C1 or C2 preferred.**Perks**:- **Schedule**:Monday to Friday 11:30 AM - 8:00 PM- **Contract**: Indefinite term contract.- **Places**: Remote México City- **Salary**: 15.000 MXN + Sunday surcharge**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?

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