Customer Service Analyst 1
hace 10 horas
The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards- Conduct necessary analyses to address client needs- Communicate resolutions to clients**Qualifications**:- Previous relevant experience preferred- Experience in customer service- Proven investigative, analytical and risk management skills- Demonstrated ability to present concepts and influence/lead change- Consistently demonstrate clear and concise written and verbal communication- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results**Education**:- Bachelor's degree/University degree or equivalent experienceManejo de:Paquetería de officeADMWINOndemandDICTAMENSATSTARSBANCANET / CITIDIRECT- **Job Family Group**:Customer Service- **Job Family**:Institutional Customer Service- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Customer Service Analyst
hace 1 semana
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
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Customer Service Analyst
hace 1 semana
Ciudad de México Citigroup A tiempo completo**Discover your future at Citi**:Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.**Job Overview**:The Customer Service Analyst 1 is an entry-level...
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Customer Service Analyst 1
hace 2 semanas
Ciudad de México, CDMX Citi A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
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Corporate Customer Service Analyst
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
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Customer Service Analyst
hace 1 semana
Ciudad de México, CDMX Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Analyst
hace 1 semana
Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo**ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **Requirements**: - Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience) - 4+ years (progressive) of professional experience encompassing many of the following fields -...
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Customer Service Intermediate Analyst
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...
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Customer Service Intermediate Analyst
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...
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Customer Service Sr Analyst
hace 2 días
Ciudad de México, Ciudad de México Citi A tiempo completoThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities:Manage a portfolio of high-profile clients...
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Call Centre
hace 1 semana
Ciudad de México AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. This is a full-time (40 hrs/week) remote role for an Inbound Customer...
