Infrastructure Solution Architect

**Company Overview**:- Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.- **Job Overview**:- The Infrastructure Solutions Architect plays a pivotal role in driving Milestone Technologies’ infrastructure solutions with an emphasis on datacenter architectures optimized for AI workloads, DevOps automation, and robust observability. Leveraging deep technical knowledge, visionary architectural skills, and a consultative approach, this role will lead infrastructure transformation initiatives, optimize system performance, and ensure secure, resilient, and scalable infrastructure environments.- You will collaborate with executives, engineering teams, and cross-functional stakeholders to develop consulting services solutions consisting of infrastructure roadmaps, solution architectures, and deployment strategies tailored to meet customer demands for performance, reliability, and agility in complex technology environments.**Key Responsibilities**- Architecture & Strategy- Develop and articulate comprehensive datacenter infrastructure reference architectures optimized for AI and machine learning workloads.- Partner with senior leaders to assess existing infrastructure environments, identify gaps, and propose strategic initiatives aligned with organizational goals.- Technical Leadership & Solution Design- Drive infrastructure solution design emphasizing DevOps principles, automation practices, and advanced observability tools (e.g., Prometheus, Grafana, Datadog).- Conduct capacity planning, scalability assessments, and performance tuning to support demanding AI/ML computational environments.- DevOps & Automation- Champion and implement DevOps methodologies, CI/CD pipelines, infrastructure as code (IaC) frameworks (Terraform, Ansible, Kubernetes), and automation best practices.- Mentor technical teams in adopting automated deployment, configuration management, and infrastructure orchestration to enhance system reliability and agility.- Observability & Monitoring- Architect comprehensive monitoring solutions leveraging modern observability platforms to enable proactive issue detection, root-cause analysis, and performance optimization.- Collaborate closely with operations teams to establish key performance indicators (KPIs), dashboards, and alerting mechanisms that ensure high availability.- Collaboration & Stakeholder Engagement- Serve as a trusted advisor translating complex infrastructure strategies and technical architectures into clear business value for senior executives and technical stakeholders.- Coordinate with internal teams (Sales, Delivery, Engineering) and external technology partners to ensure alignment of infrastructure solutions with organizational objectives.- Security & Compliance- Embed security best practices into all infrastructure designs, aligning with industry frameworks (ISO 27001, SOC 2) and standards for zero-trust and identity management.- Ensure adherence to governance, risk management, compliance requirements, and industry standards.- Continuous Improvement & Innovation- Stay abreast of emerging technologies, specifically in datacenter advancements, GPU/accelerated computing platforms, and observability innovations to continuously refine infrastructure services.- Lead and facilitate training sessions and workshops to promote innovation and knowledge sharing within infrastructure and engineering teams.-- **Required Skills & Experience**- Extensive Infrastructure Architecture Experience-- Proven track record defining and implementing complex infrastructure solutions, particularly in datacenter environments optimized for AI and high-performance computing (HPC).- Deep understanding of datacenter technologies, server/storage architectures, virtualization (VMware, KVM), and container orchestration (Docker, Kubernetes).- DevOps Automation & Tooling-- Hands-on experience with Infrastructure as Code (Terraform, Ansible, CloudFormation), scripting (Python, Bash), and CI/CD pipeline automation (Jenkins, GitLab CI).- Familiarity with Agile methodologies and iterative development practices.- Observability & Monitoring Tools- Expert knowledge of observability stacks (Prometheus, Grafana, ELK Stack, Datadog, Splunk),