Sr. Resource Deployment Manager

Apply remote type: Flex

locations: IND.Pune

time type: Full Time

posted on: Posted 6 Days Ago

job requisition id: JR-0092096

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities, and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Do what you love. Love what you do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

We are looking for a Resource Manager to join the Workday Global Resource Management team, focusing on the staffing and resource planning for Workday’s EMEA Practice. This position will support a national practice by fulfilling open project roles with Workday consultants and ecosystem partners. This person will work with Functional Resource managers in EMEA, Mexico, and Poland. A teammate that can work across many different organizations. Some duties include staffing administration, generation/execution/management of partner contracts, light reporting, and PSA system support, and should have a passion for quality and customer service, and enjoys working in a dynamic, fast-paced environment. They will be detail oriented, organized, self-motivated, results oriented, and a phenomenal communicator. As a member of the Resource Management team, they will interact with various cross functional teams in support of Workday Resource Management and Professional Services. This role will lead to acquiring knowledge of Resource Management and collaborating within a team to fulfill customer requests. They will work closely with the global Resource Management, Workday and Planning Consulting and Delivery organizations, Legal, Finance, Accounts Receivable, Delivery Services Systems, and Delivery Enablement teams.

Responsibilities:

Resource Management:

Workday Staffing:

• Assign Workday Professional Services and partner resources to meet project requirements
• Work directly with market segments to supervise and fulfill all open resource needs
• Contribute to staffing discussions regarding risk areas i.e. supply/demand, over/understaffed, shortage of a specific skill etc. and review these with internal customers
• Participate in pipeline reviews for visibility on future projects
• Collaborate across different technical groups within Workday and partner organizations
• Contribute to special projects with senior RMs/PMO/consulting leadership

Workday EMEA Ecosystem Partner Staffing:

• Relationship management with Workday partners: liaising frequently with partners to understand resource availability and open staffing needs. This may include: Setting up and running bi-weekly or monthly calls with partners to understand resource availability and open staffing needs
• Staff open subcontracting needs for Workday and partner primed projects
• Qualify resources by validating certifications, work experience, prior Workday deployment experience
• Supervise open staffing needs, providing proactive updates to all interested parties, and closing open requests/inquiries in a timely manner
• Create and complete partner agreements (Schedule A’s) for each project
• Setting up and assigning all EMEA Partner consultants to internal systems
• Execution of field Resource Management partner payment responsibilities at month end, in partnership with Accounting

Operational duties:

• Assist with data management and upkeep in all internal systems as it relates to Professional Services resources
• Assist resource manager(s) and field resources with reports related to the Professional Services business.
• Coordinate meetings with extended Resource and Consulting Management teams and other groups, note taking, tracking of action items, and detailing outcomes
• Work with Delivery (Delivery Directors and Engagement Managers) on consultant forecast accuracy
• Help to handle Professional Services Automation (PSA) system including:
  • Booking approvals – ie, approval for resource requests on projects

About You

Basic Qualifications

• 4+ years of experience in analyzing data, reports and dashboards and a willingness to “dive into” systems and formulate new and better ideas on how to better support work mates
• Proficient in Word, Excel, PowerPoint, Google, Smartsheets and Miro
• Ability to work well in a fast-paced environment with conflicting priorities. This is a high-volume role where individuals must be reliable, accurate, and provide rapid turnaround
• Excellent organizational, time management, and communication skills - both written and verbal

Other Qualifications

• Fast learner, willing to master new tools and processes as part of the assigned projects
• Passionate about customer service, delivering with a sense of urgency, and meeting deadlines
• Can adapt to constantly changing environment with a positive attitude
• Ability to pay attention to detail and follow defined process steps is required
• Can match appropriate resources (consultants’ area(s) of expertise, career plans, etc.) to projects.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

About Workday

At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE) and creating a brighter workday for all is the cornerstone of all we do. Join us

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at