Agente de Reservaciones

hace 3 semanas

Mexicali, México Marriott Worldwide A tiempo completo

**Job Number** **Job Category** Reservations**Location** Courtyard Mexicali, Calzada Cetys 2650, Mexicali, Baja California, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

  • Agente De Reservaciones

    hace 2 semanas

    Mexicali, México Marriott Worldwide A tiempo completo

    **Job Number** **********Job Category** Reservations**Location** Courtyard Mexicali, Calzada Cetys ****, Mexicali, Baja California, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest...

  • Agente de Reservaciones

    hace 4 semanas

    Mexicali, México Marriott International, Inc A tiempo completo

    **Job Number** **Job Category** Reservations**Location** Courtyard Mexicali, Calzada Cetys 2650, Mexicali, Baja California, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

  • Agente de Reservaciones

    hace 2 días

    Mexicali, México Marriott International, Inc A tiempo completo

    **Job Number** 22139934 **Job Category** Reservations **Location** Courtyard Mexicali, Calzada Cetys 2650, Mexicali, Baja California, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

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    hace 1 semana

    Mexicali, México Telvista A tiempo completo

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    hace 3 semanas

    Mexicali, México Marriott International, Inc A tiempo completo

    **Additional Information**Vales de Despensa, Fondo de Ahorro, Comedor sin costo, Seguro de Vida.**Job Number** **Job Category**Reservations**Location**Courtyard Mexicali, Calzada Cetys 2650, Mexicali, Baja California, Mexico, 21259**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios...

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    hace 7 días

    Mexicali, México FLETQUIM S DE RL DE CV A tiempo completo

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