Field Service Engineer

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.KONGSBERG - Protechting People & PlanetFor inspiration and more info _watch this video_ and visit: _Kongsbergwebsite_An exciting opportunity has arisen as Propulsion - Field Service Engineer.An exciting opportunity has arisen as Field Service Engineer, reporting to Regional Manager Propulsion- Latin America. In this role, you will primarily work with various Kongsberg propulsion mechanical/hydraulic services, commissioning and upgrades related to the product portfolio. The position requires availability to travel (domestic and international) to attend service and training in planned or short notice demands including weekends and holidays, whenever required.Qualifications / Skills:- Undergraduate Degree or equivalent education in an Engineering and/or Technical Discipline and/or minimum of three years of Propulsion Field Service experience in the Marine Industry Be customer oriented and “service minded”.- Passion and patience to support customers and internal stakeholders.- Ability to handle simultaneous activities and work in a hectic environment.- Willing to expand technical knowledge to other areas through cross-department opportunities.- Availability to travel with short notice, after hours, holidays/weekend, for long periods both locally and internationally- Must be comfortable with extended travel activity and work tasks controlled by our customers.- Be a team worker, with excellent cooperative skills towards colleagues and customers.- Ability to produce and interpret technical documentation.- Strong verbal communication and written reporting skills in Spanish and English language- Ability to work independently, self-driven.- Dedication and desire to build a long career within the technical field.**Tasks**:- Undertake relevant routine maintenance, repair, and commissioning work on Propulsion equipment, in accordance with maintenance contracts.- Read blueprints, schematics, diagrams, and work order requests to determine necessary steps for maintenance and repair.- Inspect, analyse, record calibration results, and produce Service and Technical Reports.- Create maintenance service records/recommendations and provide them to the Service Coordination team and customer.- Advise customers on additional propulsion products and service offerings for potential upgrade options.- Support the Workshops in the region as needed.- Availability to travel with short notice, after hours, holidays/weekend, for long periods both locally and internationally- Provide technical assistance to Sales, After sales, customer, and Propulsion team.- Responsible for updating CRM, databases and documentation after regular services according to Global Customer Support processes.- Develop own qualifications by participating at internal / external courses and education.Authority:- Prioritize and complete work tasks for the assigned service trip or project.- Carry out actions to prevent errors within our delivery and after sales deliveries.- Report all safety/security related incidents offshore.- Complete and submit timesheets and expenses in a timely fashion.- Ownership over assigned cases and/or service trips- Suggest improvements to our products and report needs to Service Manager or main office.- Make proactive suggestions to customers on available upgrades and new products while visiting onboard.KONGSBERG is an equal opportunity employer. With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.Work Location: Veracruz, Mexico or Panama City, Panama.Closing date by 28th February, 25.