Head of Hospitality
hace 2 semanas
Join to apply for the Head of Hospitality - Mezcal Vago role at Heaven Hill Brands This position is onsite at our Mezcal Vago location in Oaxaca, Mexico. The schedule is Monday‑Friday 9:00am to 5:00pm. For events and customer/visitor service, the time of arrival and departure is adjusted according to the agenda and needs. What The Role Is The Head of Hospitality is responsible for the operation of the Oaxaca and Yegole visitor center, as well as visitor and customer service for all local accounts in Oaxaca state, in coordination with the Commercial Manager (CM). The Head of Hospitality will support and assist the CM in all aspects of providing excellent hospitality. The position is a brand ambassador, attracts and prospects customers according to the business plan and generates extraordinary experiences. How You Will Spend Your Time Responsible for the operation, updating and improvement of the Oaxaca and Yegole visitor centers, as well as their daily maintenance and the reporting and supervision of background maintenance for their correct and efficient operation. Provide support in the attention to the MX client portfolio for the Oaxaca state or other areas, according to the commercial strategies. Prospect potential clients and coordinate their attention with the commercial manager. Represent the brand to customers and guests and in events in the state of Oaxaca and other markets within the national territory according to the indications of the CM. Coordinate and execute visits and/or tastings to the brand's visitor centers and distilleries. Coordinate and execute the annual visits by the corporate and the annual celebration of mezcal vago mx. Establish strategies to maintain a good communication channel with customers. Responsible for the bar showcase inventory. Responsible for maintaining a good relationship with suppliers relevant to the development of the activities in charge. Elaborate budget and annual execution plan for the area in charge. Maintain updated records relevant to their responsibilities. Organize and lead events, tastings, samplings, etc., that support brand positioning. Manage the visitor centers in Yegole and Oaxaca, as well as their bar program according to the plan established by the commercial manager. Provides support and assists in all necessary to the Commercial Management. Provide support to the company in activities other than those described above when required. Solidarity and constant cooperation in all directions. Academic Background Bachelor's degree in Tourism, Gastronomy, Administration or related field. Experience Minimum experience of 2 years in the alcoholic beverages sector, bar administration, food and beverages. Familiarity with alcoholic beverage industry regulations. Meets minimum driving standard to drive automatic cars / vans on dirt and rough roads. Bilingual Skills: Intermediate - advanced English level; English language skils spoken 80%, written and reading comprehension 50%. Customer service. Effective communication. Cooperation. Creativity and innovation. Dynamism. Empathy. Flexibility and adaptability to change. Honesty. Leadership. Negotiation. Orderliness. Planning. Problem solving. Responsibility and Accountability. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Beverage Manufacturing Referrals increase your chances of interviewing at Heaven Hill Brands by 2x. #J-18808-Ljbffr
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Head of Visitor Experience
hace 1 semana
Oaxaca de Juárez, México Heaven Hill Company A tiempo completoA leading beverage manufacturer is seeking a Head of Hospitality in Oaxaca to oversee operations and customer service at its visitor centers. The ideal candidate will manage client relationships and organize events to enhance the visitor experience. This full-time role requires a Bachelor's degree and at least 2 years of experience in the alcoholic beverages...
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Head of Hospitality
hace 2 semanas
Oaxaca de Juárez, México Heaven Hill Brands A tiempo completoA renowned brand in the beverage industry seeks a Head of Hospitality for their locations in Oaxaca, Mexico. This role involves overseeing the visitor centers, prospecting clients, providing exceptional customer service, and organizing events that enhance brand positioning. The ideal candidate will have a bachelor's degree in a related field and at least 2...
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Head of Hospitality
hace 2 semanas
Oaxaca de Juárez, México Heaven Hill Company A tiempo completoA leading beverage manufacturer is seeking a Head of Hospitality in Oaxaca to oversee operations and customer service at its visitor centers. The role requires a Bachelor's degree and at least 2 years of experience in the alcoholic beverages sector. Responsibilities include managing relationships with local clients, organizing events, and enhancing the...
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Head Of Hospitality
hace 2 semanas
Oaxaca, México Heaven Hill Brands A tiempo completoA renowned brand in the beverage industry seeks a Head of Hospitality for their locations in Oaxaca, Mexico.This role involves overseeing the visitor centers, prospecting clients, providing exceptional customer service, and organizing events that enhance brand positioning.The ideal candidate will have a bachelor's degree in a related field and at least 2...
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Head of Visitor Experience
hace 1 semana
Oaxaca, México Heaven Hill Company A tiempo completoA leading beverage manufacturer is seeking a Head of Hospitality in Oaxaca to oversee operations and customer service at its visitor centers. The ideal candidate will manage client relationships and organize events to enhance the visitor experience. This full-time role requires a Bachelor's degree and at least 2 years of experience in the alcoholic beverages...
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Head of Hospitality
hace 2 semanas
Oaxaca, México Heaven Hill Brands A tiempo completoA renowned brand in the beverage industry seeks a Head of Hospitality for their locations in Oaxaca, Mexico. This role involves overseeing the visitor centers, prospecting clients, providing exceptional customer service, and organizing events that enhance brand positioning. The ideal candidate will have a bachelor's degree in a related field and at least 2...
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Head Of Hospitality
hace 1 semana
Oaxaca de Juárez, México Heaven Hill Company A tiempo completoJoin to apply for the Head of Hospitality - Mezcal Vago role at Heaven Hill Brands This position is onsite at our Mezcal Vago location in Oaxaca, Mexico. The schedule is Monday-Friday 9 : 00am to 5 : 00pm. For events and customer / visitor service, the time of arrival and departure is adjusted according to the agenda and needs. What The Role Is The Head of...
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Head Of Hospitality
hace 1 semana
Oaxaca, México Heaven Hill Company A tiempo completoA leading beverage manufacturer is seeking a Head of Hospitality in Oaxaca to oversee operations and customer service at its visitor centers.The role requires a Bachelor's degree and at least 2 years of experience in the alcoholic beverages sector.Responsibilities include managing relationships with local clients, organizing events, and enhancing the visitor...
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Head of Hospitality
hace 2 semanas
Oaxaca, México Heaven Hill Company A tiempo completoA leading beverage manufacturer is seeking a Head of Hospitality in Oaxaca to oversee operations and customer service at its visitor centers. The role requires a Bachelor's degree and at least 2 years of experience in the alcoholic beverages sector. Responsibilities include managing relationships with local clients, organizing events, and enhancing the...
-
Head Of Hospitality
hace 1 semana
Oaxaca, México Heaven Hill Company A tiempo completoJoin to apply for the Head of Hospitality - Mezcal Vago role at Heaven Hill Brands This position is onsite at our Mezcal Vago location in Oaxaca, Mexico. The schedule is Monday-Friday 9 : 00am to 5 : 00pm. For events and customer / visitor service, the time of arrival and departure is adjusted according to the agenda and needs. What The Role Is The Head of...
