Customer Service Representative

hace 2 días


Guadalajara, México Tata Consultancy Services A tiempo completo

Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer with their concerns. • Ability to multi-task • Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources • Understand policies and procedures and communicate them professionally to the customer. • Acknowledging and resolving customer complaints/concerns • Listen to customers’ concerns, maintain a positive attitude and calmly respond to customers’ complaints, issues and questions • Resolve customers’ concerns and answer customers’ questions to your best ability • Able to manage stressful situations in customer Service Person Specification: • Minimum High school Diploma • Minimum 1 year of Customer Service Experience • Advanced proficiency in English • Available for full-time work



  • Guadalajara, México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...


  • Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active...


  • Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills Proven Customer Support experience or experience as Client Service Representative Ability to appreciate the customers' perspective showing empathy. Active listening to...


  • Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: Advanced English communication skills Proven Customer Support experience or experience as Client Service Representative Ability to appreciate the customers' perspective showing empathy. Active listening to fully engage the customer with their...


  • Guadalajara, México Tata Consultancy Services A tiempo completo

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...


  • Guadalajara, México Tata Consultancy Services A tiempo completo

    Role: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...


  • Guadalajara, México Tata Consultancy Services A tiempo completo

    Role: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...


  • Guadalajara, México Tata Consultancy Services A tiempo completo

    Role: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers' perspective showing empathy.• Active...


  • Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms,...


  • Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...