Associate Concierge
hace 2 días
Get started on an exciting career at Element_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.En su posición de Maintenance Associate (Agente de Atencion Directa) debe asegurar el mantenimiento de las unidades de sus clientes asignados desde la planeación hasta la conclusión de los servicios incluyendo los reportes que se deben generar al cliente sobre el desempeño de su flota en términos de mantenimiento. Responsable a la cuenta y se brinda seguimiento puntual a cada unidad desde el ingreso, trabajos de unidad y entrega de la unidad, así como la programación de mantenimientos por tiempo y o por kilometraje recorrido.- El agente de atención directa será responsable de generar la propuesta de mantenimientos preventivos basados en kilometraje y o tiempo lo que ocurra primero respaldado por los periodos indicados por cada marca.- Responsable de confirmar los ingresos de las unidades al proveedor, así como de abrir las ordenes de servicio C&R´s para la autorización de los servicios requeridos, adicional debe mantener informado al usuario en todo momento del estatus de la unidad.- Emitir autorizaciones para reparaciones válidas para administrar los costos de reparación del mantenimiento del vehículo del cliente y garantizar que el tiempo de inactividad del vehículo se mantenga al mínimo.- Revisión de autorizaciones y aprobación de servicios a los proveedores (agencias, talleres y llanteras).- Brindar la mejor opción de costo y tiempo de reparación al cliente, facilitando la toma de decisión, con el fin de mantener sus unidades en óptimas condiciones de operación.- Negociar los precios de reparación y revisa la solicitud de cumplimiento de la Política del cliente y los Procedimientos operativos estándar de Element. Análisis proactivo de los gastos de reparación para apoyar al cliente en la toma de decisiones.- Mantener comunicación con clientes para identificar oportunidades y brindar recomendaciones a los administradores de flotilla.- Revisar cobertura, generar ahorros y controles a los clientes de Mantenimiento.- Confirmar la realización de los servicios realizados en apego a la hora y fecha acordada con el proveedor y con el cliente- Ingeniería Mecánica Automotriz, Mecánica, Electromecánica, Industrial.- Técnico Automotriz, Asesor de servicio de agencias automotrices.- Deseable tres años de experiência en cualquier compañía automotriz (agencia, arrendadora) o como administrador de flotilla (mantenimiento) en alguna empresa.- Dos años de experiência en áreas relacionadas con atención al cliente como asesor de mantenimiento en agencia automotriz, taller o llantera.- Experiência y alto enfoque a Customer Service en empresas con servicio de Atencion Directa o similar- Ingles 50%What’s in it for You- A culture of innovation, empowerment, decision-making, and accountability- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)- Hybrid work environment for most positions- or call _- ._
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Senior Concierge Corporate Travel Associate
hace 2 semanas
Mexico City IQVIA A tiempo completoSenior Concierge Corporate Travel Associate Join to apply for the Senior Concierge Corporate Travel Associate role at IQVIA. About Our Team Join our dynamic Global Concierge Travel Team at IQVIA, where we are committed to delivering excellence in corporate events and travel management for our employees and clients worldwide. Our team ensures seamless event...
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Senior Concierge Corporate Travel Associate
hace 2 semanas
Mexico City IQVIA A tiempo completoSenior Concierge Corporate Travel Associate Join to apply for the Senior Concierge Corporate Travel Associate role at IQVIA. About Our Team Join our dynamic Global Concierge Travel Team at IQVIA, where we are committed to delivering excellence in corporate events and travel management for our employees and clients worldwide. Our team ensures seamless event...
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Senior Concierge Corporate Travel Associate
hace 2 semanas
Mexico City IQVIA LLC A tiempo completoSenior Concierge Corporate Travel Associate page is loaded## Senior Concierge Corporate Travel Associatelocations: Mexico City, Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (6 days left to apply)job requisition id: R1522293**About Our Team:**Join our dynamic Global Concierge Travel Team at IQVIA,...
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Associate, Concierge
hace 4 días
City, México Element Fleet Management A tiempo completoGet started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. El...
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Associate, Concierge
hace 2 semanas
City, México Element Fleet Management A tiempo completoGet started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. El...
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Associate, Concierge
hace 4 días
Mexico City CEI Fleet Collision and Safety A tiempo completoAssociate, Concierge page is loaded## Associate, Conciergelocations: MEX Mexico City - Hybridtime type: Full timeposted on: Publicado ayerjob requisition id: R105445## ***Get started on an exciting career at Element!***Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people...
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Senior Global Corporate Travel Concierge
hace 2 semanas
Mexico City IQVIA LLC A tiempo completoA global provider of clinical research services is looking for a Senior Concierge Corporate Travel Associate in Mexico City. Responsibilities include coordinating global travel arrangements, managing high-touch itineraries, and ensuring seamless travel experiences. The role requires at least 5 years of experience in corporate travel management, proficiency...
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Senior Corporate Travel Concierge — Global VIP Support
hace 2 semanas
Mexico City IQVIA A tiempo completoA leading global provider of clinical research services seeks a Senior Concierge Corporate Travel Associate in Mexico City. The role involves coordinating global travel arrangements, providing tailored options, and managing disruptions while delivering professional service. Candidates should have at least 5 years of experience in corporate travel management,...
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Associate, Concierge
hace 2 semanas
City, México Element Fleet Management A tiempo completoGet started on an exciting career at Element!_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.En su posición...
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Associate, Concierge
hace 6 días
City, México Element Fleet Management A tiempo completoGet started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. En su...