Business Analyst Senior Manager

-Job descriptionIf you’re looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role ofBusiness Analyst Senior Manager*****Role purpose**:The Senior Manager - Business Analyst works closely with Business Partners and Business Subject Matter Experts in the definition, testing, training, implementation, and support of functional requirements on medium to large, highly complex technical and nontechnical projects. This role will elicit requirements, benefits, cost analysis, and change requests using one or more of the following methods: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis in the most efficient means possible.Projects are cross functional, requiring a broad knowledge of the Company, key functions, and products. Participate in the full systems development life cycle of assigned technical and non-technical projects to ensure comprehensive, timely and high-quality outcome of assigned projects.**Main activities**:- Deliver high quality, detailed business requirements, process design documentation, cost benefit analysis, and clear choice estimations.- Ensure the use of standard methods / processes to deliver projects that adhere to the Project Delivery Process standards.- Continually seeks ways of improving work processes.- Contains a high level of expertise in one or more functional and technical areas.- Build trusting relationships with internal customers by consistently eliciting requirements that meet and deliver upon their business needs.- Be knowledgeable about HSBC business needs, the businesses of competitors, and emerging trends in the industry landscape.- Proactively interact with delivery partners (Service and Software Delivery) to ensure the needs of the business are met, while at the same time, understanding technical implications.- Liaise between business and technology partners to ensure requirements are translated in a way well understood by technology and ensure technology solutions are understood by and meet the needs of the business.- Facilitation of meetings, forming of project team, and guiding them through the project delivery process.- Ensure requirements coming from multiple areas are aligned and conflicts are resolved effectively.- Deliver on assignments / projects using the appropriate technologies and tools including Group standards.- Comply with HSBC Internal Control Standards and Group Compliance Policy.- Make recommendations for cost effective solutions.Requirements- 5 to 7 years combined experience in technology, project management, banking, and/or operations.- Ability to work independently and manage multiple technical and/or nontechnical projects.- Background in computer systems to ensure an understanding of the technical development process- Ability to discuss technical issues with both technicians and business users.- Have a solid knowledge of project lifecycle and methodologies.- Strong facilitation and leadership skills.- Ability to develop cohesive working relationships with business partners.- Strong analytical, interpersonal, presentation, written & verbal communication skills.- Confidence working with staff that includes the highest levels of management.- You’ll achieve more when you join HSBC_At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care**Issued by HSBC Electronic Data Processing (México) Private LTD