Software Development Manager, 3P Delivery EXperience and MTT Team
hace 1 semana
We are looking for a high caliber and proven Engineering Manager to lead a critical platform team for Amazon Shipping Foundational Technologies with strategic significance and high impact. Our systems contribute to the improvement of Delivery Experience (DEX) of the Amazon packages fulfilled by 3P Sellers by providing accurate transit times and scheduling capabilities of Service Providers. Improving DEX not only leads to better CX but also helps in creating the lift (higher conversion and GMS). We are building new generation capabilities, working with a diverse set of businesses across the globe to solve some of the yet unsolved problems in transportation.
In this role, you will own a complete team of Engineers to drive & deliver critical business initiatives along with investing in building strategic technology blocks to enable/accelerate business growth. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment. Our ideal teammate possesses a natural curiosity, sharp analytical skills, and is excited to pioneer on behalf of customers. This role requires hands-on people management, project management skills, deep technical expertise, and excellent leadership skills to build a high self-motivated productive team. You will be responsible for collecting business and systems requirements from internal and external customers, defining your technical roadmap to deliver results, and unblock business for both short & long term.
If you enjoy dealing with high ambiguity, complexity, and people management, come join us
Key Job Responsibilities
- You independently manage a team of SDEs. You hire the right mix of SDEs to accomplish team goals. You are able to assess SDE performance. You are able to hire, develop, and promote SDEs.
- You define the strategic vision for your team, partnering effectively with customers and stakeholders.
- You are independent in decision-making. You define clear goals and objectives.
- Your team has an effective development process and consistently delivers software with minimal defects and system disruption.
- You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks.
- You communicate ideas effectively, both verbally and in writing, to all types of audiences.
- You work successfully with customers, leaders, and other engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (influence and build consensus).
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi-tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective, product software engineers
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