Boutique Manager Mitikah

hace 2 semanas


distrito federal, México Montblanc A tiempo completo

KEY RESPONSIBILITIES :

  • Accountable for the whole boutique plan with positive results, impact, and development.
  • Floor management, able to diagnose opportunities and create action plans.
  • Recruit, develop, train, and coach the boutique team.
  • Customer obsessed, always looking for new initiatives and stories to engage with them.
  • Critical thinking, able to diagnose category opportunities and quickly execute solutions.
  • Manage store opening and closing, stock counts, and boutique documentation.
  • Responsible for net promoter score, audits, mystery shopper, and global boutique KPIs.
  • Analyze business needs and propose smart solutions, register on management board.
  • Manage special and specific events logistics, activations, and/or campaign launches.
  • Stock management, sell-thru driven mindset with a clear focus on best sellers.
  • Profit management, petty cash, and money laundering processes responsible.
  • Manage boutique assets and protect data information and security.
  • Daily briefing to align everyone within the boutique.

CAPABILITIES & MINDSET :

  • Proven ability to inspire, train, and manage boutique teams with positive results.
  • Strong people and analytical thinking, passionate when it comes to execution.
  • Detail-oriented communication skills, able to engage with our top customers.
  • Cross-industry experienced, open to new solutions and positive scenarios.
  • Eager to always propose new ways of approaching problems.
  • Teamwork spirit and good listener, empathetic and approachable.
  • Able to maintain strong professional relations with VIP customers.
  • Inspirational leader, able to mentor and develop a strong team.
  • Client obsessed mentality, passionate about recruiting new clients and growing the active client database.
  • Agile manager able to multitask in a business environment and work in various roles depending on business needs (selling, operations, training, etc.).

MINIMUM REQUIREMENTS :

  • Advanced English skills.
  • Strong interest, curiosity, and self-study to learn about new products and stories.
  • Take accountability.
  • Self-taught person and proactive.

EDUCATION :

  • Business areas; hospitality is a great added value.
  • 3-5 years experience in a leadership role, with specific success stories and proven examples of customer & category development (ambassador).
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