Short Term Rental Guest Coordinator

hace 3 semanas

Guadalajara, México Midtown Stays A tiempo completo

**COMPANY DESCRIPTION**Midtown Stays manages a portfolio of short-term rental properties in Midtown and Downtown areas that are rented on a nightly basis. Since November of 2015 we have successfully accommodated over 20,000 guests throughout three cities in the USA with excellent reviews and are quickly expanding. We cater to business travelers and leisure traveler’s alike that are looking for consistent accommodations and prefer our properties over those they would find at a hotel.**OUR COMPANY CULTURE**- We are a fun, young company growing quickly- We value open communication and adding in humor whenever possible- Our team is spread out over the USA so each member is self driven and empowered to handle their own responsibilitieswithout being micro-managed**JOB DESCRIPTION**:**NORMAL EVERYDAY TASKS WILL INCLUDE**:- Guest communications: answer questions, resolve disputes, process refunds, monitor reviews andcommunicate with team to resolve any issues- Book new Reservations as well as process date alterations and cancelations- Management and supervision of all current and future properties acquired- Assistance onboarding new properties and acquiring necessary information- General property and market research**REQUIRED HOURS**:*11:00PM - 7:30PM CST in USA (8 hours a day)*Thursday - Monday (five days a week)**REQUIREMENTS**:*Fluent in written and spoken English (You will be speaking to guests on the phone occasionally)*Access to stable high speed Internet and a backup source in case of outagesCOMPENSATION:$640 / MONTH (Negotiable)$4/HOUR (40 HOUR WEEKS)1. How would you respond if a guest asked you to refund them their entire 3 night reservation because they were unhappy with the cleanliness of their rental? (but they didn't mention anything to us during their stay)2. If one of our guests sent us a message saying that the neighbor (who is also one of our guests in another one of our properties) was being too loud at night, how would you go about resolving the issue?Please let me know what questions you have, I look forward to hearing from you GinaPay: $80.00 per hourCOVID-19 considerations:This is a work-from-home position.Ability to commute/relocate:- Guadalajara, Jal.: Reliably commute or planning to relocate before starting work (required)**Language**:- English (required)

  • Talent Acquisition Coordinator

    hace 2 semanas

    Guadalajara, México TAP A tiempo completo

    **Vacante para la empresa TAP en Punto Sao Paulo - Guadalajara, Jalisco**: The most Important Contact Center in South America is currently looking forTalent Acquisition Coordinator in Guadalajara️️ Go for it️ Short term growth opportunities Attractive Monthly Income. Work Only Monday to Friday Full Work from Home Position ️ What we...

  • Vacation Rental Customer Support Assistant

    hace 6 días

    Guadalajara, México Hire Latam LLC A tiempo completo

    **Position**: Vacation Rental Customer Support Assistant (100%Remote) We are looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in the United States. The position is considered full-time at 40 hours a week. **Responsibilities**: - Resolve guest inquiries and resolve them in...

  • Vacation Rental Customer Support Assistant

    hace 6 días

    Guadalajara, México Hire Latam LLC A tiempo completo

    **Position**: Vacation Rental Customer Support Assistant (100%Remote)We are looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in the United States. The position is considered full-time at 40 hours a week.**Responsibilities**:- Resolve guest inquiries and resolve them in accordance to...

  • Real Estate Bookkeeper

    hace 4 semanas

    Guadalajara, México Hire Latam Llc A tiempo completo

    **Position**:Bookkeeper (100% Remote)**Responsibilities**:- Manage short-term rental inventory pricing and distribution Vrbo & Airbnb.- Support forecasting of scheduled revenue, guest occupancy, owner occupancy, and other key metrics at the unit level for use by various stakeholders- Develop and monitor success metrics for Revenue Management- Develop and...

  • Customer Service For Vacation Rental Guests

    hace 4 semanas

    Guadalajara, México Fist Bump A tiempo completo

    Do you like being helpful and making customers smile?If your answer is "YES" then this might be the right job for you.We're hiring customer service and operations professionals to join our hospitality business.**About Us**Fist Bump acquires, renovates, and manages rental properties in Austin, TX.We do short-term vacation rentals (e.g. Airbnb, VRBO),...

  • Guest Experience Venue Manager

    hace 2 semanas

    Guadalajara, México On Location A tiempo completo

    **PLEASE SUBMIT APPLICATION AND RESUME IN ENGLISH** Role Summary: We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. As Guest Experience Manager, you will shape and deliver the end-to-end hospitality experience at one of the (16) host cities of the...

  • Guest Experience Venue Manager

    hace 2 semanas

    Guadalajara, México On Location A tiempo completo

    **PLEASE SUBMIT APPLICATION AND RESUME IN ENGLISH** Role Summary: We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. As Guest Experience Manager, you will shape and deliver the end-to-end hospitality experience at one of the (16) host cities of the...

  • Guest Experience Venue Manager

    hace 6 días

    Guadalajara, México On Location A tiempo completo

    **PLEASE SUBMIT APPLICATION AND RESUME IN ENGLISH** Role Summary: We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. As Guest Experience Manager, you will shape and deliver the end-to-end hospitality experience at one of the (16) host cities of the...

  • Service Coordinator, Lar

    hace 4 semanas

    Guadalajara, México Miraclon Corporation A tiempo completo

    **About us**:The Regional Service Coordinator serves as the "center" of all regional service activity.They are familiar with all NX customers (direct and indirect) and all aspects of their service activity on a daily basis.They coordinate the delivery of service, both short term and long term, within the region.Long term they assist the Regional Service...

  • External Supply Coordinator

    hace 2 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    **External Supply Coordinator**: Positions are open to Mexican Citizens and official residents of Mexico. Location: Guadalajara (hybrid) Strong English interpersonal skills required **Must Submit Resume in English** **About the AstraZeneca** AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery,...