Technical Support Engineer

Tech Support Engineer Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams,...

A leading IT security firm is looking for a Customer Support Engineer based in Mexico. In this role, you'll provide technical support throughout the product lifecycle, diagnose complex software issues, and collaborate with teams to ensure customer satisfaction. Ideal candidates have experience in customer support, strong problem-solving skills, and...

A leading IT security company based in Mexico is seeking a Customer Support Engineer to provide technical support for client's products. The role involves troubleshooting Windows endpoints, managing MS Domain infrastructure, and debugging complex software issues. Candidates should have excellent English communication skills and be able to diagnose problems...

Role Overview We are looking for a Senior Network Project Engineer to support key network refresh initiatives across major global sites. The Sr Engineer will focus on technical execution, implementation, troubleshooting, and supporting network architecture activities. Experience in manufacturing environments is preferred. Key Responsibilities Deliver and...

A global manufacturing company located in Mexico is seeking a candidate to support its QA Department by providing administrative and technical support to the Quality Engineer. Responsibilities include preparing visual aids, assisting in audits, tracking equipment calibration, and reviewing non-conformance products. The successful applicant should possess...

* Provide technical, professional, front-line customer support by asking meaningful troubleshooting questions, providing clarification on customer questions, directing customer to useful resources, etc.* Maintain high customer satisfaction level through timely, attentive, and courteous interactions* Maintain open communication and provide consistent case...

A leading technology company based in Mexico is seeking a dedicated customer support representative to provide technical assistance for their products. The ideal candidate should have a strong background in technical support, excellent communication skills in both English and Spanish, and the ability to manage customer inquiries effectively. Responsibilities...

Collaborating with Product Management, UX, QA and Solutions Architecture to ensure products are delivered iteratively. Providing technical guidance utilising your expertise in software engineering best practice. Motivating and mentoring members of your cross-discipline team, including Software Engineer(s), QA, Engineer(s), UX Designer(s), and Cloud...

**Job Title**: Network Engineer**Contract Type**: 6+ Months**Shift**:Regular business hours (8:00 AM - 5:00 PM); occasional off-hours may be required**Start Date**: ASAP**Role Overview**We are seeking an experienced Network Engineer with strong expertise in Cisco technologies,network infrastructure, SD-WAN, routing, and wireless systems. This role requires...

A global digital engineering firm in Jalisco is seeking a Full Stack Software Engineer to support GenAI-enabled applications development and operations. The candidate will provide technical support, work on enhancements, and implement best practices for system performance. This role requires strong expertise in React, TypeScript, FastAPI, and experience with...