Project Manager, Professional Services

Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.**Job Description**:**Your Career**The Professional Services Project Manager will lead services projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. You will drive customer deployment projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes.**Your Impact**- Determine project partners and team structure/organization partners will include technical and business resources- In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables- Develop project timeline and landmarks using appropriate tools and techniques- Build and execute project work plans and revise as appropriate to meet changing needs and requirements- Identify resources needed and assign individual responsibilities and tasks- Run day-to-day operational aspects of a project and scope- Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc.- Review deliverables prepared by team before passing to client- Minimize our exposure and risk on all projects- Ensure project documents are complete, current, and stored appropriately- Track and report team hours and expenses on a weekly basis**Qualifications**:**Your Experience**- BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required- 5+ years of related work experience or leading complex projects desired- Fluent in Spanish and English - Portuguese fluency strongly desired- Analyze project profitability, revenue, margins, bill rates, and utilization- Good presentation skills including written, oral, presentation (including Microsoft PowerPoint), and adaptive (multi-level)- Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization- Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments- Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations- Project Management Institute PMP(r) certification or equivalent a plus- Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plusAdditional Information**The Team**Our professional services team is critical to our success and mission. As part of this team, you will help enable customer success by providing support to our team and our clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign - it just evolves. Our professional services team provides behind-the-scenes support to meet our customer’s needs. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.**Our Commitment**We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.All your information will be kept confidential according to EEO guidelines.**Covid-19 Vaccination Information for Palo Alto Networks Jobs**- Vaccine requirements and disclosure obligations vary by country.- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:- The job r