Risk & Fraud Investigator Support Specialist

hace 3 semanas


Ciudad de México Global Payments Technology, S.A. de C.V. A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.**Objetivos**:- Investiga y controlará situaciones de pérdidas inusuales por fraude con tarjetas de pago y/o actividades ilegales.- Desempeña un papel clave en la supervisión, identificación y reporte de transacciones sospechosas en el entorno de adquirentes.- Reporta a analistas e investigadores sénior, para proteger a los comercios y al ecosistema de pagos de las amenazas relacionadas con el fraude mediante la revisión de alertas y la asistencia en las investigaciones.**Actividades**- Monitorear alertas diarias y en tiempo real para detectar transacciones sospechosas o potencialmente fraudulentas mediante herramientas de detección de fraude.- Realizar análisis iniciales de los datos de las transacciones para identificar patrones inusuales o anomalías.- Escalar alertas de alto riesgo o complejas a analistas o investigadores senior.- Documentar los hallazgos de la investigación y mantener registros precisos de los casos en los sistemas internos.- Ayudar en la revisión de la actividad de los comerciantes e identificar comportamientos consistentes con las tipologías de fraude.- Apoyar la implementación de nuevas reglas de monitoreo y plantillas de informes.- Mantenerse informado sobre esquemas básicos de fraude y participar en sesiones de capacitación del equipo.- Colaborar con el área de riesgo crediticio en la evaluación de casos específicos durante el proceso de embarque.- Conocimiento deseable de las reglas de Visa y prosa**Requisitos**- Licenciatura concluía en sistemas de la información, a´reas económico contables o afín..- Experiência en detección de fraude, servicios financieros, análisis de riesgos en un puesto similar- Inglés conversacional- Excel o Google Sheets así como familiaridad con herramientas de datos como SQL**Ofrecemos**:- Sueldo base fijo competitivo- Paquete de prestaciones superiores a las de la ley así como adicionales.- Contamos con la certificación Great Place to WorkGlobal Payments brinda igualdad de oportunidades de empleo a todos los empleados y solicitantes de empleo sin distinción de raza, color, religión, sexo (incluido el embarazo), origen nacional, ascendencia, edad, estado civil, orientación sexual, identidad o expresión de género, discapacidad, condición de veterano, información genética o cualquier otra base protegida por la ley. Aquellos solicitantes que requieran ajustes razonables al proceso de solicitud y/o entrevista deben notificar a un representante del Departamento de Recursos Humanos**What Are Our Desired Skills and Capabilities?**:- Required Fluid Bilingual Spanish & English



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