Bilingual Customer Service Representative Half Time
hace 2 semanas
Description - ExternalYou Lead the Way. We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day- from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.How will you make an impact in this role?- Flexibility to work 6 hours/ 5 days per week on both day and evening schedules (between the hours of 7:00am and 10:00pm); weekend availability is required.- Passion for serving customers with proactive solutions that grow relationships.- Possess ability to efficiently navigate through multiple systems to effectively provide extraordinary customer care. Possess ability to maintain acceptable performance standards, including effectiveness, efficiency, quality and adherence to company policies and practices.- Exceptional listening and relationship building skills.- Strong verbal communication skills.- Proficiency in MS Office environment.- Successful experience in the service industry is strongly preferred with a passion for building customer loyalty. Some College or equivalent required.- Experience and ability to negotiate with partners.- Fluent in English is desirable, not a must.“Our objective is to guarantee this is a place where all colleagues are committed, have a voice in the company, and are able to reach their full potential. Because here in AMEX, being yourself matters.”Compensation and Benefits:- Direct hire through American Express- Base Salary- Excellent performance bonus- Paid training- Casual dress code- 20 Day Christmas bonus- 11 Vacation days- 50% Sunday bonus- 9% Food tickets per month- 9% Saving funds per month- $900 Restaurant tickets per month- Major and minor medical expense insurance- Offices located in a safe and easy to reach location (located 4 blocks away from San Antonio (line 7) and Mixcoac (line 12) subway stations“Our objective is to guarantee this is a place where all colleagues are committed, have a voice in the company, and are able to reach their full potential. Because here in AMEX, being yourself matters.”Tipo de puesto: Medio tiempoHoras de medio tiempo: 30 por semanaHorario:- Horario flexible
-
Bilingual Chat
hace 1 semana
Puebla, México Pentafo A tiempo completoA leading manufacturing company in Puebla, Mexico, seeks a bilingual Customer Service Representative. Responsibilities include processing customer orders, collaborating with production teams, and managing customer inquiries. The ideal candidate has over 5 years of experience in customer service, especially within the manufacturing sector. Strong...
-
Bilingual Customer Sales Coordinator
hace 2 días
Puebla, México Dsv A tiempo completoA leading logistics company seeks a customer service representative in Puebla, Mexico. The representative will manage customer interactions, order processing, and ensure customer satisfaction. Candidates should have over five years of experience in customer service within the manufacturing sector, bilingual communication skills, and proficiency in Microsoft...
-
Puebla, México Fedex Lac A tiempo completoA leading logistics firm in Puebla, Mexico, is seeking a Customer Service Representative to serve as a primary business contact for clients. Responsibilities include processing orders, managing customer inquiries, and ensuring satisfaction throughout the purchase and shipping processes. The ideal candidate will possess bilingual communication skills in...
-
Bilingual Customer Service
hace 2 días
Puebla, México Job Hunter A tiempo completoA global manufacturing company in Puebla seeks a customer service representative to manage customer orders and ensure satisfaction. Responsibilities include processing orders, tracking shipments, and responding to inquiries. The ideal candidate must be bilingual in Spanish and English and have at least 5 years of experience in customer service within the...
-
Bilingual Customer Service Representative
hace 2 semanas
Puebla, México GGA Solutions A tiempo completoThe Customer service Agent follows up processes related to cars purchasing and insurance auctions.You'll be verifying documentation and handling inbound calls.**Requirements**:6+ Months as fully bilingual agent.Great typing skills100% Bilingual English - Spanish. Minimum B2 Fluently spokenPositions available On Site, in Angelopolis!!!Monday to friday...
-
Bilingual Customer Success
hace 2 días
Puebla, México Gga Solutions A tiempo completoA manufacturing company in Puebla is seeking a bilingual Customer Service Representative to act as the primary contact for customer satisfaction. Responsibilities include processing orders, managing customer communications, and ensuring accurate documentation. Ideal candidates have at least 5 years in customer service, excellent communication skills in...
-
Puebla, México Tres R A tiempo completoA leading manufacturing company in Puebla is seeking a Customer Service Representative to act as the primary business contact for customers. The role includes processing orders, ensuring customer satisfaction, and tracking shipments. Candidates must be bilingual in Spanish and English with at least 5 years of experience in customer service, preferably in a...
-
Bilingual Customer Order
hace 1 semana
Puebla, México Liverpool Angelopolis A tiempo completoA leading retail company in Puebla, Mexico, seeks a Customer Service Representative to manage customer satisfaction and orders. The candidate must be bilingual in Spanish and English with at least 5 years of experience in customer service, preferably in a manufacturing setting. Responsibilities include processing orders, tracking inventory, and addressing...
-
Customer Service Executive
hace 2 semanas
Puebla, México WEEM A tiempo completoWe are a US-based e-commerce brand seeking a qualified Customer Service Support Representative.**Responsibilities**:- Provide excellent customer service and support.**Requirements**:- Analytical mindset- Great communication skills- Advanced level of English- Previous experience in customer serviceWe are a growing company so there is a lot of potential for...
-
Bilingual Customer Success
hace 1 semana
Puebla, México Prowork Reclutamiento A tiempo completoA leading recruitment firm in Puebla is looking for a Customer Service Representative to serve as the primary business contact for customers. This role involves processing customer orders, managing inventories, and ensuring satisfaction through effective communication. Candidates must be bilingual in Spanish and English, with at least 5 years of customer...
