Head of E-commerce Operations

hace 2 días


WorkFromHome, México Paired A tiempo completo

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. We're looking for a Head of E-commerce Operations for one of our clients — one of the fastest-growing hydration brands in the country. Since launching in August 2024, they've scaled to $6M/month in revenue by doing things differently: better ingredients, better branding, better execution. Now, we're looking for a world-class Director of Ecommerce to help us take it to the next level. This is not a maintenance role. This is a growth engine. What You'll Own Full DTC P&L — You're accountable for driving revenue and margin across our Shopify store. CRO & Site Performance — You'll test, optimize, and ship site updates weekly. You know your way around Shopify, custom landing pages, and A/B tools. Ad Platform Strategy — You'll partner with media buyers to scale Meta, Google, YouTube, and Affiliate while owning cross‑channel strategy and budget pacing. Retention & Lifecycle — You'll own our Klaviyo and Attentive programs. Think: flows, campaigns, segmentation, upsells, subscription strategy. Attribution & Analytics — You'll live in Northbeam, post‑purchase surveys, and cohort data to make decisions. You're allergic to guesswork. CX Feedback Loop — You'll build a tight loop with our CX and product teams to identify churn risks, bugs, and new revenue opportunities. Requirements 5+ years leading ecommerce at a high‑growth DTC brand (ideally CPG, consumables, or health/wellness) Deep Shopify Plus experience — theme customization, app management, and conversion logic are second nature Fluent across platforms — You speak Meta, Google, Klaviyo, Northbeam, and post‑purchase survey data fluently. You don't wait on a report—you build it. Creative intuition + analytical rigor — You know when to test, when to double down, and when to kill a loser. Leadership — You've built, led, and leveled‑up high‑performing cross‑functional teams. Bonus Points Experience in subscriptions, influencer affiliate programs, and retail‑to‑DTC funnel coordination Past work scaling from $10M → $100M+ Obsessed with hydration, wellness, or performance optimization Benefits Base salary: USD $3000 - $4,500/month (more for the right fit) Performance‑based bonuses, such as ROAS‑based incentives or profit‑sharing Fully remote, flexible work environment High ownership and direct influence on company growth #J-18808-Ljbffr


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