Workday Senior Support Consultant

hace 3 semanas


Tlaquepaque, México DXC Technology A tiempo completo

**Job description**:**Responsibilities**:- Lead one or multiple functional domains.- At least 4+ Years Workday Integration implementation experience with a Workday partner- Experience implementing Workday Integration configurations for customers of all sizes- Ability to manage multiple work streams with conflicting deadlines- General knowledge in all Workday functional areas- Coordinate with consultants from offshore locations.- Troubleshoot incidents across functional domains- Business analysis representing a specific area(s) of functional expertise e.g. Compensation, Benefits, Payroll, Recruiting, or Technical expertise e.g: Integrations, Reporting, Workday Studio.- Work as a part of a project team to provide post production support- Work with the Customer to identify requirements- Support the tenant migration, enhancement, and release management processes- Configure Workday according to customer requirements- Test business processes and Workday configuration- Develop and deliver customer-specific training and documentation- Work independently. Take direction and provide status to the Engagement Manager assigned to their project- Work according to the assigned priorities to ensure client’s service level agreements are met**Preferred skills**:- Or alternatively at least 3-5 years of commercial experience in other HCM technology domain (SAP, Peoplesoft, Oracle, Cornerstone)- Excellent communication skills delivering to functional and management audiences, as well as to external Clients- Practical experience gained on AMS projects (e.g. greenfield implementation of SAP HCM, PA, PY)- Practical experience gained on HR data migration and/or integrations projects (e.g. during “to Cloud” transformation projects)- Strong consulting skills, handling customer expectations- Fluent speaker of the English language- Strong analytical mindset and usage of analytics and reporting tools (eg. pivot tables)**Required skills**:- Workday HCM Certified, ideally with an advanced certification (recruiting, compensation, talent, absence, time tracking, integrations)**Additional expectations**:- Limited need for travel, up to 10%- Ability to work in a diverse, fast paced environment and effectively collaborate across teams- Project Management skills or PM experience are very welcome



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