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**Vacante para la empresa CS Enterprises at ConnectNet en Silao de la Victoria, Guanajuato**:**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.**_Key Responsibilities:_**- Customer Service: Respond to customer queries and requests.- Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.- Problem Solving: Identify and resolve customer issues effectively.- Data Recording: Maintain accurate records of customer interactions.- Customer Education: Provide information about products/services.- Internal Collaboration: Work with other departments to address customer issues.**_Requirements:_**- Bilingual Fluency- Communication Skills: Excellent interpersonal communication and empathy.- Problem Solving: Ability to find solutions.- Flexibility: Availability for rotating schedules and weekends.**_Compensation:_**- Attractive and Competitive Salary- Statutory and Superior Benefits- Savings Fund- Performance Bonuses- Home Office (Remote Job)- 100% Paid Training_- If you are a student, we respect your school schedules. Both part-time and full-time positions are available._**Nível de educación deseada**:Media Superior**Nível de experiência deseada**:Nível Inicial**Función departamental**:Atención al cliente**Industria**:Call Centers / Telemarketing**Habilidades**:- english- fluent english- conversational english- customer service- inglés