Application Specialist

About TMF Group TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group's teams in 120 offices. Discover the role Key Responsibilities Assist in establishing connectivity of Kyriba towards banks used by TMF's client business globally. Part of a global, virtual, support team that works together to deliver a consistent service to end-users irrespective of their location or time-zone. Collaborate with sales and client servicing teams to ensure consistency of service delivery towards our customers. Preparation of process documentation and assist in annual ISAE audit exercises. Critical Competencies for Success Subject Matter Expert - Banking, Internal Finance or Treasury systems (Kyriba preferred) Familiarity with SWIFT payment and bank statement standards (ISO / MT messages) Experience in Alteryx Analytics, Data Science & Automation Tool is a plus Report Writing tools such as PowerBI is a plus Experience with formal change management processes, including requirements elicitation, specification documentation, project co‑ordination & planning Treasury or Finance background and an understanding of international banking practices. Interest and experience in automation and reporting utilizing a variety of technologies (BI) would be highly desirable. Fluent in both written and spoken English. Operational Excellence Demonstrates the ability to make decisions based on insight and knowledge that impact the team Accountable for ensuring high standards of delivery towards clients Actively engages with business users to understand needs and deliver high quality service Prioritizes clients' issues and addresses them accordingly Will keep up to date with business trends and changes in technologies Commercial awareness Understands TMF Groups' business lines and any relevant local regulatory requirements To appreciate the impact of one's actions on the quality of service provided to our end customers Leadership and resource management Plans, co‑ordinates and manages internal and external resources to deliver results in a timely, accurate and professional manner Will share knowledge to ensure team targets are met Interpersonal skills Manages internal and external stakeholders' expectations with regards to delivery and escalations Builds credibility across all stakeholder groups Sensitive to different cultures and working styles Able to engage with individuals all areas of an organisation on area of specialism Client excellence Proactive in identifying opportunities and seeking solutions Ensures relevant information is obtained and shared as needed Takes responsibility for delivering superior products and services Implements improvements to client service What's in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You'll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you'll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work‑life balance to perform at your best #J-18808-Ljbffr