Warranty Claims Specialist-temporary

hace 4 semanas

Apodaca, México Johnson Controls A tiempo completo

The Claims Specialist will be responsible for the review of warranty and insurance claims submitted to Tyco Fire Protection Products (TFPP).The Claims Specialist will communicate with the TFPP customer to understand the claim and assist them with the return of the product for evaluation. The Claims Specialist will substantiate claims with a Third-Party Administrator (TPA) and determine TFPP’s liability.The Claims Specialist will make recommendations to management for settlement of claims or other necessary remedies.**Specific Duties and Responsibilities are**:- Handle claims of low to moderate complexity.- Confirm liability by reviewing documents submitted in support of claim. Analyzes and communicates positions, as warranted, under direction of the Manager, Warranty and Risk Management.- Conduct, coordinate and direct investigation into facts of the loss and nature/extent of the damages or injuries. Obtain documentation of special damages and other damages as required by the nature of the claim.- Coordinate the efforts of other TFPP departments and suppliers assisting in the investigation and resolution of claims.- Document chain of custody, investigation, evaluation, strategies and resolution of claims through reports, file comments, correspondence, memos and other similar means of communication.- Monitor and actively work to decrease product review cycle time of products returned to TFPP.- Bring claims to conclusion by communicating liability position and entering negotiations, where appropriate and within delegation of authority while imparting a sense of caring and competency with the customer.- Maintain individual diary control of all files assigned and is fully accountable for timely review and appropriate action.- Process warranty claims according to company procedures.- Contribute to special projects as necessary.**Requirements**:Bachelor’s Degree in Business, Risk Management or Insurance or a minimum of 3 years related experience.General knowledge of the fire protection industry and the products sold in the industry.**Possess general knowledge of claim areas such as product liability, property damage and bodily injury claims etc.**English Proficiency (must)**Experience with global ERP systems of 2 years or longer. SAP experience is a plus.

  • Warranty Specialist Ii

    hace 4 semanas

    Apodaca, México Johnson Controls A tiempo completo

    **Warranty Analyst II****RESPONSIBILITY LEVEL**:The position requires a self-motivated associate with strong analytical skills who can work independently to process warranty claim requests, answering questions and resolving warranty claims to completion.Processes data accurately and within designated timeframes.Collaborates with various operations teams to...

  • Warranty Specialist I

    hace 4 semanas

    Apodaca, México Johnson Controls A tiempo completo

    **Responsibilities of the role**:The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion.Processes data accurately and within designated timeframes.Works closely in a team environment to meet deadlines.Ensures timely and quality...

  • Warranty Specialist I

    hace 3 días

    Apodaca, México Johnson Controls A tiempo completo

    **Responsibilities of the role**: The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines. Ensures timely and quality...

  • Warranty Specialist Ii

    hace 1 semana

    Apodaca, México Johnson Controls A tiempo completo

    The position requires a self-motivated associate with strong analytical skills who can work independently to process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Collaborates with various operations teams to research and resolve issues. Works closely in a...

  • Warranty Specialist Ii

    hace 3 semanas

    Apodaca, México Johnson Controls A tiempo completo

    **Warranty Analyst II****What you will do?**The position requires a self-motivated associate that can multitask, solve business problems, and improve operations with mínimal supervision. Primary responsibilities are to assist the Warranty Administration and Product Technical Support (PTS) through operational support and the administration of technology...

  • Cargo Claims Intake Support

    hace 4 semanas

    Apodaca, México Expeditors A tiempo completo

    **Company Description**"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.-...

  • Cargo Claims Intake Support

    hace 3 semanas

    Apodaca, México Expeditors A tiempo completo

    Full-time**Company Description**:“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach...

  • Warranty Specialist Ii

    hace 2 semanas

    Apodaca, México Johnson Controls International A tiempo completo

    **What you will do?**: **How you will do it?**: - ** Fluency in the English language**: - ** Bachelor’s Degree in Business or a minimum of 5 years related experience.**: - **Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization including the ability to be persuasive...

  • Warranty Specialist Ii

    hace 1 semana

    Apodaca, México Johnson Controls International A tiempo completo

    **What you will do?**:**How you will do it?**:- ** Fluency in the English language**:- ** Bachelor’s Degree in Business or a minimum of 5 years related experience.**:- **Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization including the ability to be persuasive and/or...

  • Cargo Claims Intake Support

    hace 1 semana

    Av Isidoro Sepúlveda , Hacienda Santa Fe, Cd Apodaca, N.L., Mexico Expeditors A tiempo completo

    Company Description "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000...