AI Engineer
hace 21 horas
We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology and AI. As an AI Special Forces Specialist, you will play a critical role, acting as the first line of defense when clients encounter issues with their AI agents or need to integrate them with external systems. You’ll work directly with customers to resolve questions, troubleshoot technical problems, and collaborate with internal teams (CS, Onboarding, Product, and Engineering) to ensure issues are resolved promptly and thoroughly. Your work is key to maintaining strong client relationships and ensuring satisfaction with the Darwin AI experience . Responsibilities Respond to customer inquiries via WhatsApp, email, and Slack, ensuring fast responses and high customer satisfaction. Troubleshoot and resolve technical problems, especially those related to AI behavior, configuration, and API integrations. Monitor and act on alerts from internal tools like Slack channels and customer feedback submitted in the Darwin platform. Work closely with Product and Engineering teams, escalating complex issues and contributing to product improvements. Document support activity in the appropriate platform, maintaining accurate logs of issues and resolutions. Identify recurring issues and contribute to internal documentation and FAQs. Collaborate with the Customer Success and Onboarding teams to ensure a seamless customer experience. Audit AI conversations to detect bugs or opportunities for improvement. Ensure that all critical feedback and issues are resolved within the SLA. Qualifications Experience in Customer Support, Technical Support, or Helpdesk roles, ideally in SaaS or tech environments. Strong troubleshooting skills and ability to resolve issues efficiently. Familiarity with AI behavior, JSON structures, and state machines (training provided). Experience with AI configuration, WhatsApp, APIs, and third-party integrations. Knowledge of process automation; experience with Zapier is a plus. Programming knowledge, especially in Python, is a plus. Ability to explain technical concepts clearly to both technical and non-technical audiences. Highly organized, with the ability to manage multiple support cases at once. Strong written and verbal communication skills. A customer-first mindset with a genuine desire to help clients succeed. A team player with adaptability in fast-paced environments. Passion for technology, AI, and continuous learning. Benefits Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills. OpenAI or Gemini Premium License: Complimentary access to an OpenAI premium license for personal or professional use. Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance. Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like #J-18808-Ljbffr
-
Remote Backend Engineer for AI-Powered APIs
hace 4 semanas
WorkFromHome, México Taskify AI A tiempo completoA leading AI research organisation is seeking a Remote Software Engineer to design scalable APIs and maintain robust database architectures. The ideal candidate should have a strong foundation in software engineering, experience with AI coding agents, and expertise in backend development. This part-time role requires excellent communication skills and a...
-
AI Platform Engineer
hace 2 semanas
WorkFromHome, México Kira Financial AI A tiempo completoType: Full-time About Kira At Kira , our mission is bold and urgent: leverage AI and stablecoins to democratize access to financial services for the 1 billion underbanked worldwide . We are building the first all-in-one infrastructure to launch embedded fintech products — supercharged by vertical AI agents and stablecoin rails — enabling enterprises to...
-
Senior Software Engineer
hace 1 semana
WorkFromHome, México Stellar AI A tiempo completoJoin to apply for the Senior Software Engineer role at Stellar AI Fully remote: open to candidates in Latin / South America, North America, Europe, the UK, Australia, and New Zealand. About the Role This is an open-ended contract opportunity, structured around project-based work with no set schedules or minimum time / task commitments. Contributors who work...
-
Ai Engineer
hace 2 semanas
WorkFromHome, México Seguros Confie A tiempo completoAi Engineer Seguros Confie • Tijuana, Baja California, México Job Information Department Name: BUSINESS INTEL. & ANALYTICS Job Type: Full time Industry: Technology Modality: WFH Work Experience: 1-3 years City: Tijuana State/Province: Baja California Country: Mexico Role Description The AI Engineer (LLM Focus) will be responsible for designing,...
-
Generative AI Engineer
hace 3 semanas
WorkFromHome, México Altimetrik Mexico A tiempo completoDirect message the job poster from Altimetrik Mexico Altimetrik is a leading digital business enablement company. Our agile professionals and engineering teams craft innovative solutions that drive transformation and growth for businesses worldwide. Are you ready to join an exceptional team and company? This is your chance to elevate your career with...
-
AI Agent Engineer
hace 3 semanas
WorkFromHome, México TLNT A tiempo completoJoin to apply for the AI Agent Engineer role at TLNT Continue with Google Continue with Google 2 weeks ago Be among the first 25 applicants Join to apply for the AI Agent Engineer role at TLNT Join an AI-powered practice management platform for doctors serving medical tourists. Founded by product and technical leaders from Apple, Google, Stryker, and...
-
AI Engineer
hace 2 semanas
WorkFromHome, México Stateside A tiempo completoOverview Location: Remote in LATAMEmployment Type: Full-Time We are seeking a dynamic AI Engineer to help design and deploy cutting-edge artificial intelligence systems that drive innovation and automation across our platforms. This role bridges the gap between data science and software engineering, requiring expertise in developing, integrating, and...
-
AI Integration Engineer
hace 2 semanas
WorkFromHome, México Azkait A tiempo completoAI Agent & Plugin Integration Engineer AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como AI Agent & Plugin Integration Engineer. Requisitos Habilidades requeridas Experiencia con agentes de IA o modelos de lenguaje pequeños (SLM) Desarrollo de...
-
AI Prompt Engineer: Master Conversational AI Specialist
hace 2 semanas
WorkFromHome, México NirYu A tiempo completoA leading AI solutions company in Mexico is seeking an AI Prompt Engineer to design and optimize prompts for AI systems. The ideal candidate will collaborate with engineering teams and have strong expertise in prompt engineering, data architecture, and coding. Excellent English fluency is required. This role provides an opportunity to contribute to AI...
-
Remote Agentic AI Engineer for Autonomous AI
hace 1 semana
WorkFromHome, México CodeRoad Inc A tiempo completoA software development company is seeking a motivated Agentic AI Engineer to work remotely on developing AI systems. This role requires 3+ years of Python experience and a solid understanding of AI fundamentals, along with proficiency in tools like LangGraph and cloud platforms. You will contribute to data handling, code development, and monitor the...
