Enterprise Networking Consulting Engineer

**High Level Role Description**- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.- Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes- Assists customers with integration and implementation of tools, systems and service assurance- Supports presale activities and translate business requirements into solution design- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues- Creates and delivers customer collateral, portals, documentation and knowledge transfer- Aligns technical deliverables to customer business outcomes- Drives customer technology transitions, influencing solution architectures and services- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals- Individual contributor**Decision Making / Impact**- Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related- Ability to understand project scope and map it to customer business goals and objectives**Role Specific Responsibilities**- Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions.- Takes responsibility of task/project implementation for assigned customer engagements.- Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team.- Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/ Change Management Plans.- Builds and/or leverage test environments as required to resolve complex problems and compatibility issues- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).- Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies**Scope**- Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs.- Typically interacts with individual contributors, managers, and customers- Provides input to Sales team on technology solutions for customers.**Complexity**- Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward**Results**- Independently applies known solutions and templates to complete deliverables. Actively participates in creating and delivering consulting recommendations to the customer. Collaborates on problems of diverse scope and complexity.**Expertise**- Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience- Professional level (e.g. CCNP) or equivalent relevant certification desired.- Has working knowledge of software programmability, automation, orchestration and/or virtualization.- Excellent written and verbal communication, interpersonal and presentation skills. Developing ability to function in ambiguous circumstances. Shares information and communicates clearly with worldwide team members to improve team effectiveness.- Demonstrates expertise on relevant technology and delivery methods.**Leadership / Autonomy**- Receives limited supervision. Receives little instruction on routine work and general instruction on routine work and general instruction on new assignments. Provides guidance and mentoring to other engineers. Translates team goals into work assignment.- Developing as trusted advisor & mentor. Emphasis is on facilitation of processes, solutions.