End User Services Solution Architect

**General Information**:- Req #- WD - Country/Region:- Mexico- City:- MEXICO CITY- Date:- Friday, July 11, 2025- Working time:- Full-time**Additional Locations**:- Brazil - São Paulo - São Paulo**Why Work at Lenovo**:- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).**Description and Requirements**:**Job Location: Sao Paulo, Brazil**We are looking for an experienced end user Solution Services Advisory Solution Architect that can translate business and technical requirements into business outcome focused IT solutions that add real value.This role leads, owns and supports the pre-sales and delivery activities of digital, technology transformation solutions and services, including responses to large scale, complex customer opportunities, such as RFI and RFPs.Our service Portfolio consists of everything from Digital workplace solutions, like Service desk, Unified Endpoint Management and Endpoint Security offerings, to configuration, integration, support services, project management deployment, installation implementation, data migration and device retirement services across end user devices, on premise and cloud infrastructure and mobile devices. Lenovo also provides complex managed and outsourced solutions using flexible financial models to our valued customers globally.**Responsibilities**- Scope customer and solution requirements using consultative workshops, analytical techniques, customer visits, use cases and scenarios.- Translate the requirements into architectures solutions delivered by Lenovo.- Create business case collateral, create and cost solutions across the full end user spectrum.- Drive the technical certification and validation for all opportunities across customers solutions and architecture.- Challenge existing processes to ensure the best value solution is provided.- Develop, maintain and cultivate strong trusted and meaningful customer relationships at all levels, through a deep understanding of their business and business needs.**Qualifications For The Role**- 5+ years experience in requirements definition, and be experienced in project management, change management and problem solving in a service business environment. Industry recognized accreditations in Technology, Solution Architecture, Consulting and Project Management frameworks approaches and methodologies are a significant advantage.- Ability to interpret customers business and technical requirements and translate them into IT services and solution which add real business value.- A deep understanding of digital workplace architectures, in support of complex customer engagements, and transformation programs- End User workplace environment high level technical knowledge, including business value, use cases and transition and transformation expertise.- Experience in creating and presenting business cases which outline business benefits and show value-add and cost savings.- Experience solutioning large, complex deals including experience in creating and utilizing IT services cost/finance models and commercial documents, and can articulate, and present these to key business stakeholders.- Understanding of financial modelling and leasing concepts- Highly articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result needed to all levels of audience up to and including CXO- Ability to effectively present information and respond to questions from groups of executives, managers, customers and other employees. Fluency in English and Portuguese (writing and speaking)- This role is open in Sao Paulo, Brazil. We follow a hybrid model with three days a week in the office - great for collaboration and connection.**Additional Locations**:- Brazil - São Paulo - São Paulo- Brazil,- Mexico- Brazil - São Paulo- Brazil - São Paulo - São Paulo