IT Helpdesk Specialist
hace 7 días
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities:- Responsibilities- Manage IT assets, software licenses, maintenance and inventory list accuracy.-- Support deployment & configuration of the system (Laptop, desktop, Mac OS)-- Coordinate with the Singapore HQ on IT policies, system updates, and global initiatives.-- Train staff on new systems or software as required.-- Maintain documentation of all hardware, software, and network configurations.-- Perform HW replacement - laptop battery, RAM change and Hard-disk change etc.Install, support, and maintain hardware and software IT infrastructure such as a printer, CCTV, Biometric access, Face Recognise Terminator, Wi-Fi controllers, IP and Cloud telephony system.-- Support in Ad-hoc Global IT project deployment as per HQ direction (migration, setting up new anti-virus software, change of equipment, server patching etc)-- Troubleshooting and rectification of helpdesk tickets from start to resolve.-- Offer technical support to company staff and troubleshoot computer problems-- Remediate and patch vulnerabilities of all approved endpoints.-- Provide remote support for staff in other locations, especially in Singapore HQ.-- Onsite support and liaison with HQ network team on all network related devices including firewalls, switches and access points etc.**Requirements**:- Good working knowledge in IT hardware and administration support for Microsoft Windows & Mac OS environment.-- Good working knowledge in Microsoft Technologies (Windows 10/11, Office 365, SharePoint, Office Suite)-- Fluency in English and Vietnamese to facilitate effective communication with the Singapore HQ and local staff.Knowledge of cybersecurity principles and practices.-- Familiarity with cloud platforms like AWS and Azure.-- Willing to learn and independent.-- Basic Network knowledge.-- Basic Server setup knowledge.-- Able to work under pressure.-- Strong analytical and problem-solving skillsEducation & Experience- IT certifications (like CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate) would be a plus.-- Experience working in a multicultural or international setting.-- Experience in managing relationships with vendors and contractors.-- Minimum 1-2 years of relevant working experience. Pre-Requisites:Are you game?
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It Specialist I
hace 2 semanas
Chihuahua, México Harman De Mexico*- A tiempo completo**HARMAN DE MEXICO*-****Solicita**:**IT Specialist I****Descripción y Requisitos****Requirements**:- 3 years of experience supporting companies with more than 30 physical and virtual Windows servers- 1 - 2 years of experience in supporting transnational companies.- Experience for negotiation with suppliers for 1 - 2 years.- Proven experience for the...
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Service Delivery Specialist
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Chihuahua, México Emerson A tiempo completoIf you are an IT Professional, Emerson has an excellent role for you! We are looking for an IT Service Delivery Specialist role who will be under IT Infrastructure team and act as a local point for all IT Infrastructure and End User Support at your site and ensure engagement with the appropriate IT Infrastructure Support Groups in the organization. **In...
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It procurement specialist
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Chihuahua, México Experis A tiempo completoExperis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. Experis
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IT Support Specialist
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Chihuahua, México Félix Technologies Inc A tiempo completo**About Us** Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments. **About the Role** You will be responsible for supporting our distributed...
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Chihuahua, México Bairesdev A tiempo completoWho We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...
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IT Customer Support Specialist Ii
hace 1 semana
Chihuahua, México Resideo A tiempo completoJoin Resideo's One IT team that offers IT support to Resideo end users across the globe. You will deliver the most effective, secure and responsive service to our customers and enable them to make informed decisions in a connected way. You will provide contemporary services and make it easy for users to engage with IT. You will support a growing user base,...
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IT Customer Support Specialist I
hace 2 semanas
Chihuahua, México Resideo A tiempo completoJoin Resideo's One IT team that offers IT support to end users across the globe. You will deliver effective, secure and responsive service to customers and enable them to make informed decisions in a connected way. You will provide contemporary services and work with IT teams and vendors to provide compliant hardware, infrastructure, network, software...
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IT Technical Support Specialist
hace 10 horas
Chihuahua, México MXVAX A tiempo completoFully Bilingual professional is a Must, available to relocate in ARLINGTON Tx, US Visa required.**Responsibilities**:- Provide first-level technical support for hardware, software, and network issues.help desk systems.- Troubleshoot and resolve computer and network problems, including installations,configuration, and ongoing usability of desktop computers,...
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IT Technical Support Specialist
hace 2 días
Chihuahua, México MXVAX A tiempo completoFully Bilingual professional is a Must, available to relocate in ARLINGTON Tx, US Visa required. **Responsibilities**: - Provide first-level technical support for hardware, software, and network issues. help desk systems. - Troubleshoot and resolve computer and network problems, including installations, configuration, and ongoing usability of desktop...
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It Customer Service
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Chihuahua, México Genpact A tiempo completo**Responsabilidades**:- Dar seguimiento a los incidentes desde el momento en que se informa hasta el cierre exitoso- Documentar el estado del ticket- Registre todos los casos, consultas y llamadas en la herramienta de seguimiento- Documentar casos no habituales en la base de conocimientos del Helpdesk.- Trabajar en equipo para resolver problemas, comunicarse...
