Bilingual Customer Care

Hace 2 días

mexicali, baja california, México Redial BPO Jornada completa

REDIAL BPO is seeking a Bilingual Customer Service & Collections Agent in Mexicali to help customers manage accounts and resolve past-due balances. The role requires English/Spanish fluency and a positive, customer-first approach.

Typical duties include collecting payments, answering billing inquiries, updating records, and collaborating with cross-functional teams. The ideal candidate has 6+ months in a call center or collections and excellent communication skills.