Appointment Scheduler

**Description**Responsible for coordinating and scheduling appointments for freight shipments across the U.S.Mexico border, ensuring timely documentation completion, and providing seamless communication between all parties involved. This role requires a solid understanding of border crossing procedures, as well as knowledge of the Carta Porte, a key document for transporting goods.**Key Responsibilities**:- **Appointment Scheduling**: Coordinate and schedule appointments for freight shipments, ensuring timely delivery and pickup at various border crossing points between the U.S. and Mexico.- **Documentation Management**: Accurately prepare, verify, and file all necessary border-crossing documentation for shipments, ensuring compliance with both U.S. and Mexican regulations.- **Carta Porte Knowledge**: Review, prepare, and verify Carta Porte documents for shipments to and from Mexico, ensuring all necessary details are included and compliant with regulations.- **Communication**: Maintain clear and consistent communication with clients, drivers, customs brokers, and other stakeholders to ensure smooth operations and timely handling of shipments.- **Border Crossing Compliance**: Ensure that all shipments meet the necessary regulatory requirements for crossing the U.S.Mexico border, including proper paperwork, permits, and clearance.- **Issue Resolution**: Address any scheduling conflicts, border crossing delays, or documentation discrepancies, working closely with the team and clients to resolve issues efficiently.- **System Maintenance**: Enter and update shipment data in our tracking and scheduling systems to maintain accurate records and monitor progress.- **Customer Service**: Provide exceptional customer service by addressing inquiries, providing updates on shipment status, and offering solutions to any scheduling or documentation challenges.**Qualifications**:- **Experience**: Prior experience in freight scheduling, logistics, or freight brokerage is preferred.- **Knowledge**: Familiarity with U.S.Mexico border crossing procedures, documentation requirements, and the Carta Porte is essential.- **Attention to Detail**: Must have strong attention to detail to ensure accuracy in scheduling and documentation.- **Communication Skills**: Strong verbal and written communication skills, with the ability to work effectively with clients and internal teams.- **Organizational Skills**: Excellent time management and organizational skills to handle multiple tasks and priorities effectively.- **Technical Skills**: Proficiency with Microsoft Office Suite (Excel, Word) and experience with scheduling or freight management software is a plus.**Benefits**:- Private Medical Insurance- Law Benefits- Competitive Salary- Career PathTipo de puesto: Tiempo completoSueldo: Hasta $22,000.00 al mesTipo de jornada:- Lunes a viernesPregunta(s) de postulación:- Do you speak fluent English?- Do you have experience with border crossing and Carta Porte?Lugar de trabajo: Empleo presencial