Operations Engineer

hace 2 semanas

Zapopan, México Oracle A tiempo completo

If you share our passion for excellence, and the ceaseless pursuit of innovation through the use of AI/ML, GenAI and traditional automation to deliver touchless solutions, this position may be for you.The Operations Engineer - Release Engineering is a technical hands-on role focused on operating and evolving a next generation, fully automated cloud software delivery pipeline.Career Level - IC2**Key Responsibilities**:- Operate, monitor and maintain the ERP software delivery pipeline, focusing on CI/CD, source code management/builds, development environments, testing and delivery.- Incident management and prevention: participate in postmortems/RCAs, coordinate fixes, define repair items, and implement data-driven prevention and continuous improvement.- Automation AI/ML and GenAI integrated solutions: Eliminate toil by automating ERP software delivery pipeline operational workflows, code delivery, configuration management, recovery procedures, as well as internal tools and reusable scripts/services to accelerate delivery and reduce errors. As part of a team, contribute to the design & development of AI/ML and GenAI integrated solutions with LLMs, RAG, agentic workflows, and conversational AI.- Observability: As part of a team define and implement monitoring, logging, alerting, and tracing strategies; improve diagnostics and performance visibility for rapid triage.- Cross-functional collaboration: partner with product, operations, internal ERP tooling teams to translate requirements into secure, scalable solutions; communicate effectively with technical and non-technical stakeholders.**Minimum Qualifications**:- BS/MS in Computer Science, Engineering, or equivalent work experience.- 1-2 years of release engineering experience.- Strong troubleshooting, problem-solving, and analytical skills.- Familiarity with Linux environments, especially Oracle Linux.- Strong scripting skills (Groovy, Go, Python, Linux shell scripting, etc.).- In-depth understanding of source code management concepts and experience with modern systems (e.g., git). Experience with CI release engineering tools (e.g., Jenkins/Hudson, Maven/Gradle), and monitoring tools (e.g., Prometheus, Grafana).- SDLC experience: development & code quality/review practices, codeline & change management practices, CI/CD, testing methodologies & tooling.- Excellent communication skills both written and verbal. Able to convey technical content to both technical and non-technical audiences.- MUST BE a dedicated, proactive go-getter capable of operating in a dynamic, fast-paced working environment.**Preferred Additional Domain Knowledge**:- AI/ML/GenAI experience with foundational models, RAG, agentic architectures; model deployment, optimization, monitoring, and retraining.- Observability: hands-on experience designing dashboards, alerts, traces, logs, and metrics; defining SLOs/SLIs and error budgets; on-call readiness and runbook quality.- Automation and scripting: proficiency in scripting to automate operational workflows, build tooling, and CI/CD tasks (e.g., shell scripting, python, configuration-as-code, task runners).- Proficient in distributed systems/microservices using java / python; SQL/data modeling; python for AI/automation as well as Oracle Database (RDBMS).- Cloud and containers: experience with containerization, orchestration, and resilient, fault-tolerant microservices.

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