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The Applications Engineer’s mission is to support the efforts of Makino and SST sales and service organizations. The Applications Engineer (AE) must be able to identify and provide reliable solutions for technical issues to assure complete customer satisfaction through all stages of the sales process to target companies in their region, resulting in target market penetration and high customer satisfaction.Your main responsibilities will be to:- Design, develop and validate engineering processes on equipment for turnkey/sharekey requirements.- Visit customers in need of AE assistance as directed by manager.- Perform post sale startup support for customer in area of part processing, programming, process setup, optimization and operator training.- Coordinate and/or perform training on-site, at SST or other Makino/SST facilities.- Work in conjunction with local field service engineers on customer machine issues.- Ability to manipulate Programming software, modeling software, and MS Project.- Evaluate and provide experience-based recommendations for improvements of customer specific part processing requirements.- Utilize experience and proficiency with CAD/CAM software (such as Mastercam and/or Delcam) to generate efficient process specific to NC Programming- Utilize experience and technical understanding of best practice solutions available with industry specific range of tooling and work holding options to meet or exceed customer’s requirements.- Support sales engineers with pre-sale technical requirements including manufacturing process evaluations, product selection recommendations, time estimates, test cuts and technical discussions.- Support proposal requirements and showroom related activities.- Maintain showroom machines in demonstration ready condition.- Assist Customer Support in the installation/de-installation process as required.- Other duties as assigned to support the productive execution of the business.- We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.**Makino offers competitive pay, generous benefits and ongoing training.
