Customer Success Manager
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We're building a people-first platform for companies that truly put their people at the center: time, attendance and payroll, designed around the person, not around control.
We're looking for a Customer Success Manager to be its face in the market. You'll own the client from the first demo to the renewal: you sell, you implement, you make sure people actually use it, and you don't rest until the client wins.
What you'll do- Lead consultative Saa S sales, demos and pilots with clear success criteria
- Drive implementation and adoption, from signed contract to first clean payroll
- Own retention, renewals and upsell across your client portfolio
- Measure client and employee happiness (NPS) and act on it
- Be the voice of the client inside the product team
- 3+ years in Customer Success, Account Management or Saa S sales
- A track record of growing users, revenue or retention, with numbers
- Experience with HR tech, payroll, time and attendance or workforce management
- Experience with shift-based operations: manufacturing, logistics or retail
- Professional English and Spanish
Base salary plus bonuses for growth, retention and product improvements, with an accelerator for exceeding goals. And the chance to build a brand from day one.
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