Onstar Sales Business Manager

**Experience/Education**:- Bacheloor Degree- Advanced English**Knowledge / Experience**- 4+ years of experience- Subscription model experience- Experience in the car business- OEM or dealership, New Car sales experience- General Automotive product knowledge- Desire experience in Subscription Companies- Travel frecuency from 30% to 50% of the time- This is hybrid role: This position requires to work 3 days on site 2 days at home remote on a full-time basis- This position requires the ability to legally operate motor vehicle on a regular basis**Communication**- Become the main point of contact for OnStar related issues between Dealership, GM and OnStar team.- Keep close communication with Sales Managers, General Managers and Service Managers of the dealerships to solve questions or comments about OnStar Operation.- Communicate on time and effectively the Onstar Objectives, plans and service improvements to Dealerships in order to ensure an appropriate knowledge and execution of actions, programs and strategies define by OnStar.- Organize and coordinate meetings between OnStar team and Dealerships to improve performance.Develop a strong and confident relationship with dealership management in order to improve OnStar appraisal and performance at the Dealership.**Performance Measure**- Follow up the OnStar KPI´s to determine opportunity areas at the Dealership.- Create action plans together with dealerships to ensure appropriate Onstar KPI´s levels.- Provide OnStar Management reports of the activities carried out at the Dealerships in order to improve its performance- Ensure the compliance of goal set for Dealerships regarding to Enrollments, Pre-Enrollments and custo mer registration.- Define monthly plans and agendas to visit dealers according to their impact and potential for OnStar performance.- Reduce the cancelation rate of OnStar packages at dealers.- Generate and implement incentive programs to increase OnStar sales at Dealers.- Develop OnStar sales program for all Dealer segments; new, pre-owned and service lane.**Operation Support**- Identify dealership training needs and work together with dealership management in its improvement.- Provide support to dealerships to solve issues related to daily operation- Supervise the right use of pop material or training materials at the dealership sales floor.- Keep a stretch communication with OnStar Marketing management and Sales management to provide feedback of the opportunities identified on field.- Generate reporting dashboards to track dealer ’ s performance.- Operate dealer incentive programs to secure right and timely payments.**Skills**- High level of interpersonal skills to work effectively with others- High level of communication skills- High level of analytical ability where problems are complex- Proactively reacts to changes- Excellent problem solving skills to develop alternative solutions**Competencies**:- Comm u n i cation- Interpersonal Savvy- Motivating others- Presentation skills- Drive for results- Managing and Measuring Work- Perseverance- Problem solving**Additional Job Description**:General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter**About GM**:Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.**Why Join Us**:We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.**Non-Discrimination and Equal Employment Opportunities**:General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.**Accommodations**: