Call Center Supervisor In Tijuana

hace 1 semana


tijuana, México Apex Call Centers A tiempo completo

We are seeking a highly skilled USMCA Compliance Sr. Supervisor to lead compliance operations at our Rx lens manufacturing facility in Mexico. This position ensures full, audit-ready compliance with the United States-Mexico-Canada Agreement (USMCA) for the production and export of multi-origin spectacle lenses. Key Responsibilities Ensure lens products meet USMCA tariff shift criteria (General Note 11, Annex 401). Maintain traceability of all materials from receipt to export using Oracle, BOMs, and recipe records. Design internal control systems and perform audits across BOMs, origin validation, and customs processes. Manage monthly origin testing, including 3-way match reports and cost validations. Collect and verify supplier Certificates of Origin per U.S. (19 CFR §163) and Mexican (Ley Aduanera) regulations. Deliver bilingual training on USMCA, IMMEX exports, and tariff shift rules. Safeguard inventory segregation and embed C-TPAT principles. Monitor regulatory changes and lead compliance updates, supplier onboarding, and risk management. Validate and sign USMCA Certificates of Origin and export declarations. Maintain detailed, audit-ready compliance records across all responsibilities. Ensure training per department is completed on a routine basis and recorded, complete new hire training Prepare for regulatory audit, coordinate discussions, exhibits, etc. Qualifications Bachelor’s degree in International Trade, Supply Chain, Engineering, or related field. 5+ years of USMCA/NAFTA compliance experience in a maquiladora or IMMEX environment. Strong knowledge of: US Harmonized Tariff Schedule & Annex 401 IMMEX and SAT trade regulations U.S. Customs regulations (19 CFR) Proficiency in Oracle or equivalent ERP system. Fluent in English and Spanish . Excellent analytical, documentation, and cross-functional collaboration skills. Preferred Skills Experience with C-TPAT or supply chain security programs. Background in manufacturing industry. Familiarity with BOM costing systems and recipe-based production. #J-18808-Ljbffr


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