Sr Customer Service Associate
hace 2 días
**JOB DUTIES**:- Respond to a mix of customer inquiries through different channels.- Identify and work with digital team to resolve website related problems.- Maintain accurate customer records and document all interaction in a CRM system- Guide customers on best practices for website management.- Collaborate with other teams such as sales and account management, to resolve customer issues.**YOU MUST HAVE**:- Excellent communication skills, advanced usage of the English language inclusive of written and verbal communication.- At least 6 months in a similar Customer service position.- Strong Microsoft Excel skills- Ability to analyze issues, identify causes and implement solutions.**WE VALUE**:- An attention to detail- A bias for action- An ability to work in a team- A commitment to discovering ways to improve service- An ability to work with limited direction**WHAT'S IN IT FOR YOU?**- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.- A collaborative and inclusive work environment where your contributions are valued.- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.- Access to cutting-edge tools, resources, and a supportive team to help you excel.- The chance to work with a global, innovative company shaping the future in its industry.LI-CM1LI-Hybrid
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Sr Customer Service Associate
hace 3 semanas
San Luis Potosí, México ADI Global Distribution A tiempo completo**JOB DUTIES:- Customer Invoicing- Prepare Forecast Reports- Administrative SupportOrder Processing**YOU MUST HAVE:- High School Diploma, or equivalent.- Prior experience with advanced usage of the English language inclusive of written and verbal communication.- At least 6 months in a similar Customer service position.Microsoft Excel knowledge**WE VALUE:- An...
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Lead Customer Service Associate
hace 2 semanas
San Luis Potosí, México ADI Global Distribution A tiempo completoCoordinate with a team of customer service representatives to ensure all customer needs and expectations are met. You will oversee the response to inbound customer requests regarding order inquiry as to ship dates, problems, order changes, repairs, and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing,...
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Customer Service Associate Ii
hace 5 días
San Luis Potosí, México Resideo A tiempo completo**JOB DUTIES:- Processing Returns- Customer Invoicing- Prepare Forecast Reports- Administrative SupportOrder Processing**YOU MUST HAVE:- High School Diploma, or equivalent. Some experience in the field- Salesforce, SAP system experience- Customer Service- Excel proficiencyAdvanced English**WE VALUE:- An ability to learn quickly- An attention to detail- A...
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Customer Service
hace 2 semanas
San Luis Potosí, México Terluso S de R.L de C.V A tiempo completo**Descripción del puesto**Customer Service orientado al cliente y con buena comunicación escrita en inglés, que sea el principal punto de contacto entre la empresa, los clientes y el área de ventas.**Perfil requerido**Carrera en Ingeniería o Administración (terminada o trunca)Experiência en operaciones comerciales, importación e importación...
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Customer Service Associate Ii
hace 1 semana
San Luis Potosí, México Resideo A tiempo completo**JOB DUTIES**: - Processing Returns - Customer Invoicing - Prepare Forecast Reports - Administrative SupportOrder Processing - **YOU MUST HAVE**: - Advanced English written and spoken.Any related experience on customer service. **WE VALUE**: - An ability to learn quickly - An attention to detail - A bias for action - An ability to work in a team - A...
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Customer Service
hace 3 semanas
San Luis Potosí, México H+K INTERNATIONAL A tiempo completoEstamos en busca de un profesional dedicado y con experiência en Customer Service para unirse a nuestro equipo en H+K INTERNATIONAL. En esta posición, serás el enlace principal entre nuestros clientes y nuestra empresa, garantizando una experiência de cliente excepcional. Tu capacidad para resolver problemas, tu atención al detalle y tu capacidad de...
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[MX] Customer Success Associate
hace 1 semana
San Luis Potosí, México Benchmark Gensuite® A tiempo completoCustomer Success Associate Full Time | Hybrid San Luis Potosi, MX Overview Innovate with Benchmark Digital as a Customer Success Associate. Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping...
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[MX] Customer Success Associate
hace 1 semana
San Luis Potosí, México Benchmark Gensuite® A tiempo completoCustomer Success Associate Full Time | Hybrid San Luis Potosi, MX Overview Innovate with Benchmark Digital as a Customer Success Associate. Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping...
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Sales Associate
hace 1 semana
San Luis Potosí, México AEO A tiempo completoA retail company in San Luis Potosí seeks a Sales Associate to enhance customer experience and drive sales. The successful candidate will provide exceptional service, assist with product selection, and maintain a clean shopping environment. Strong communication skills and the ability to work in a fast-paced setting are essential. This role offers...
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Technical Customer Success Associate for ESG Software
hace 1 semana
San Luis Potosí, México Benchmark Gensuite® A tiempo completoA leading software solutions provider in San Luis Potosí is looking for a Customer Success Associate. The role combines technical expertise with customer service skills to support clients in EHS, Sustainability, and ESG goals. You'll engage with customers to provide specialized guidance and contribute positively to their experience. Candidates should have...
