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Training Group starting on **January 29th, 2025** We’re looking for enthusiastic people to join as **Tech support agent.**Engage with customers who reach out to resolve any questions with their contracted McAfee antivirus service. Providing the best customer satisfaction and support with any technical situation in the service.What we offer:- **2 DAYS OFF WEEKLY**:- **6 A.M. TO 3 P.M. / 7A.M - 4 P.M. / 8 A.M. - 5 P.M. / 9A.M. - 6 P.M**.- LAW BENEFITS**:(IMSS, Infonavit, Vacation, etc)**:- Minor **Medical Insurance**:- Paid Training **100%**:- **$15,000 mxn** base salary- **$1,069 mxn** food voucher- **$220 mxn** GYM Bonus- Performance Bonus (% Based on KPI) UP TO **$2000 MXN**:- **$200 USD** Referral Bonus- **$200 USD** Hiring Bonus- Nutritional and Psychologist Free-OnSite appointmentsTo take your vacations it is not necessary to complete the year, each month 1.25 days of vacation are generated and after the second month you can take them.**Requirements**:- English level B2/C1- Customer Service experience (not necessary in call center)- Tech knowledge- Full availabilitySalary increases are made each year on the basis of performance.SITE - Edificio Centro Cuauhtémoc (Monterrey Downtown).Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $15,000.00 - $18,000.00 al mesBeneficios:- Aumentos salariales- Programa de referidos- Seguro de gastos médicos- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaPago complementario:- Bono de permanencia- Bono de productividadTipo de jornada:- Diurno- Turno de 8 horasPregunta(s) de postulación:- ¿Cuentas con experiência en call center?Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencialFecha de inicio prevista: 30/01/2025