Ground Domestic Specialist II

Key Responsibilities Manage and coordinate logistics activities related to ground transportation, ensuring timely deliveries and adherence to operational KPIs such as OTIF (On Time In Full), ASN (Advance Shipping Notice), and cross-docking procedures. Lead the execution of transportation schedules, optimizing routes, and resource allocation to meet customer and business requirements. Utilize and maintain retailer platforms such as Retail Link and Vendor Central to monitor orders, shipments, and inventory status, ensuring accurate and up-to-date information flow. Collaborate closely with internal teams and external partners to negotiate service terms, resolve operational conflicts, and foster strong working relationships. Leverage advanced Excel skills and ERP/WMS systems to analyze logistics data, generate reports, and implement improvement initiatives aimed at enhancing supply chain performance. Drive continuous improvement efforts by adapting to changes in processes and systems, implementing best practices, and supporting system upgrades and training efforts. Provide leadership and guidance to multidisciplinary teams, promoting a culture of proactivity, accountability, and results-oriented execution. Apply effective communication and negotiation skills when dealing with retailers and clients, ensuring clarity, transparency, and mutual satisfaction in all engagements. Resolve operational challenges promptly under pressure, maintaining a solution-focused approach to minimize disruptions. Qualifications and Experience Bachelor's degree in Administration, Logistics, International Trade, or related fields. Minimum of 3 to 5 years of proven experience in logistics, retail operations, or appointment coordination, demonstrating a solid understanding of supply chain and retail processes. Hands‑on experience with retailer platforms and systems management. Intermediate to advanced proficiency in English is desirable, especially for handling international accounts. Required Skills and Competencies Technical skills: Proficiency in retailer platforms such as Retail Link and Vendor Central; comprehensive knowledge of logistics and retail processes including OTIF, ASN, cross‑docking, and distribution; advanced Excel capabilities; experience with ERP and Warehouse Management Systems (WMS). Soft skills: Strong leadership capabilities in managing multidisciplinary teams; effective negotiation skills with retailers and clients; clear and persuasive communication; excellent problem‑solving skills with the ability to perform well under pressure; high adaptability to changing process environments; exceptional organizational skills with a focus on meeting and exceeding KPIs. Why Join Us? CEVA Contract Logistics Mexi offers an inclusive and engaging work environment where innovation, collaboration, and professional growth are encouraged. As a Ground Domestic Specialist II, you will be part of a leading team that is pivotal in driving operational excellence and customer satisfaction across national logistics operations. Opportunities for continuous learning and development are supported to help you progress in your logistics career. We value diversity and strive to create a workplace where every individual feels respected and empowered to contribute their unique talents and perspectives. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. #J-18808-Ljbffr