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Capacity Planning Sr. Program Manager, Operations Supply Chain
hace 1 mes
5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Fluent in English and Spanish, both written and verbal (C1+). - 7+ Years of General ExperienceThe goal of Amazon Logistics (AMZL) is to build a world class last mile operation. We aim to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. This role is for an experienced, passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed individual. Join us in a transformative role as Senior Manager of Last Mile Capacity Planning, where you'll drive operational excellence and strategic innovation in our supply chain operations. In this position, you'll lead the development and execution of cost-optimal, flexible capacity solutions that enable our network to efficiently handle both year-round operations and seasonal peak demands. You'll have exposure to senior leadership, showcasing your ability to manage high-stakes operational improvement projects from inception to execution. Your strategic insights and collaborative spirit will be instrumental in optimizing end-to-end high-volume planning processes for the long-term program, ensuring the timely delivery of critical milestones that impact thousands customers. High-volume events are major surge periods that require managing dependencies across multiple teams. You will partner closely with leaders from multiple teams in order to become a central figure that can lead in organizing high-volume rollout elements while having the broad scope to recognize risks that individual teams may not see. Get ready to lead capacity planning communication efforts that will captivate and mobilize teams across the organization, as you champion projects that will redefine the future of the Last Mile Capacity Planning Program. Key job responsibilities - Develop and implement strategic capacity planning initiatives that optimize end-to-end high-volume planning processes - Lead cross-functional teams to identify operational bottlenecks and drive efficiency improvements - Establish robust data quality reporting mechanisms to ensure effective decision-making - Partner with multiple stakeholders to manage complex dependencies during high-volume periods - Proactively assess and mitigate risks that could impact operational efficiency - Drive data-driven solutions for capacity optimization and cost management- Ability to influence at an executive level and to share critical business insights.- Project management skills with a proven ability to design workable solutions and drive projects to successful implementation.- Strong business judgment and ability to create business playbooks.- 4+ years of experience in Planning/Supply Chain related field.
