Customer Service

3 Openings Guadalajara ### **Role description** **Customer Service Associate II** **Associate II – BPM** **Who We Are:** Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and...

*This is a fully on site position in Guadalajara, Jalisco* *Advanced English required* As an integral member of the department, the **Quality Control Analyst** will perform data quality review of all field data and report documentation to meet requirements, client expectations and accuracy. The QC Analyst will be a key team member in supporting project...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

*This is a fully on site position in Guadalajara* *Advanced english is required* **QUALIFICATIONS:** - 2 YEARS’ EXPERIENCE IN A SUPERVISORY ROLE IN A TELEPHONIC OR PERSONAL CUSTOMER CONTACT POSITION PREFERRED. - KNOWLEDGE AND EXPERIENCE WITH CALL CENTER METRICS AND REPORTING. - BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS,...

TTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Misc branch team. Bilingual in Spanish & English is required. ***What our Customer Service Coordinator...

**Key Responsibilities:** - Handle customer orders, general inquiries, billing questions, and customer complaints. - Address and resolve issues related to orders, delivery schedules, or service quality. - Manage customer complaints by identifying root causes, proposing and explaining effective solutions, coordinating necessary corrections or adjustments,...

The Team:We’re a group of dog-loving and game-playing people who place a high priority on competence and efficiency, but an even higher stock in personable and positive individuals that mesh with our culture and are willing to grow with us. As part of our rapidly growing team you will play an important and unique role in working towards our mission to...

The Team:We’re a group of dog-loving and game-playing people who place a high priority on competence and efficiency, but an even higher stock in personable and positive individuals that mesh with our culture and are willing to grow with us. As part of our rapidly growing team you will play an important and unique role in working towards our mission to...

  Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that...

  Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that...