Empleos de agent customer experience en Monterrey

As a Customer Relations Representative, you will: Serve as the primary point of contact for supply between FLS and designated strategic customers, ensuring all service expectations are met or exceeded. Actively capture and integrate customer feedback, operational insights, and performance data into internal demand planning and execution processes. Coordinate...

UNITELLER DE MÉXICO es una Compañía Internacional de Transferencia de Dinero con presencia en Estados Unidos, Latinoamérica y Asia. CUSTOMER SERVICE AGENT OBJETIVO PRINCIPAL: Brindar atención, asesoría y orientación en inglés a usuarios y clientes sobre los servicios de la compañía. Con la finalidad de brindar la mejor experiencia. TAREAS...

Aerie, the AE brand, is seeking a Sales Associate in Monterrey to deliver a superior customer experience and drive sales. You will help customers with product knowledge, promote loyalty programs, and keep the store clean and organized to reflect AE brand standards.You will work with the Store Management Team to handle transactions efficiently, stock...

Ubicación: Monterrey Título del Puesto: Customer Experience Specialist Ubicación: MonterreyModelo de trabajo: híbrido, trabajo de campo Acerca del Puesto Como CSA, tú serás responsable de gestionar integralmente el circuito hospitalario, asegurando la presencia especializada de Sanofi en las unidades médicas del sector público y promoviendo el...

As a Customer Relations Representative, you will: Serve as the primary point of contact for supply between FLS and designated strategic customers, ensuring all service expectations are met or exceeded. Actively capture and integrate customer feedback, operational insights, and performance data into internal demand planning and execution processes. Coordinate...

En Xtendo buscamos personas con buena comunicación, empatía y ganas de aprender para unirse a nuestro equipo de Customer Service. Serás parte de una operación internacional que brinda apoyo a clientes a través de distintos canales (chat, email y teléfono), ofreciendo una experiencia cercana y resolutiva.Este rol es ideal para quienes disfrutan ayudando...

ACTO is seeking an AX Engineer to design, build, test, and optimize AI agents (SuperAgents) for commercial, medical, and patient-facing teams in the life sciences sector. You will translate real-world workflows into intelligent, compliant agents and work across IT, product, and engineering to ensure reliable production deployments. The role requires 1–2...

Heineken México busca un analista de experiencia del cliente para analizar y optimizar la experiencia del cliente a través de KPIs, investigaciones de mercado y encuestas de Service Perception. Formará y distribuirá reportes, garantizando la calidad de la información y transformando datos en soluciones estratégicas con Power BI y Excel.El rol requiere...

The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO...

Nemak seeks a Quality Customer Satisfaction Leader MEX to manage customer portals across the Mexico Region, ensuring timely and accurate information to customers and plants. Lead the definition and implementation of Quality Assurance strategies, methodologies, and tools to strengthen risk prevention and continuous improvement, including Master FMEA, SPC, and...

The HEINEKEN Company busca un líder de operaciones para dirigir servicios internos y equipos de analítica, asegurando SLA, calidad y satisfacción. Se coordina con Finanzas, TPM y Trade Marketing para impulsar mejoras y eficiencia operativa.Se valora experiencia en Power BI y gestión de proveedores, con inglés intermedio-avanzado. Trabaja en Monterrey,...

Luxury Travel Consultant – Customer Experience (Remote)Job Openings Luxury Travel Consultant – Customer Experience (Remote)About the job Luxury Travel Consultant – Customer Experience (Remote)About the PositionPrestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing...

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to deliver an exceptional shopping experience and drive daily sales through friendly, knowledgeable service. You will keep the store neat and well-presented, support teammates, and help customers with product selection while staying aligned with AE loyalty programs and promotions....

ProTrans International in Monterrey, MX seeks an AI Product Manager to define and deliver AI-powered products that boost operational efficiency and customer experience.You will partner with business and technology teams to translate needs into requirements, guide AI solutions from discovery to adoption, and help establish responsible AI practices across U.S....

PwC Acceleration Center Mexico is seeking a Senior Associate in the CSX - Contact Center Operations to shape client experiences. You will analyze customer touchpoints, design journeys, and guide clients toward seamless, personalized interactions that boost satisfaction and loyalty.You will coach and motivate teams, manage performance, and look for...

PwC Acceleration Center Mexico is seeking a Strategy Generalist - Senior Associate to analyze client needs and design customer-centric solutions that enhance experiences and drive growth. You will mentor teams and lead projects end-to-end while collaborating with leadership to ensure quality and timely delivery.You will leverage growing knowledge of business...

Teleperformance Mexico seeks a customer service agent to handle inquiries across call, chat, and email channels in alignment with client guidelines. You will manage interactions to resolve customer needs and contribute to service quality. Responsibilities include following coaching, maintaining adherence to policies, and aiming to exceed KPIs while reading...

UNITELLER DE MÉXICO busca un/a Agente de Atención al Cliente para brindar asesoría en inglés a usuarios y clientes, con el objetivo de ofrecer la mejor experiencia. Atenderás por teléfono, chat y Email, evaluando riesgo de fraude y agilizando transacciones.Se requiere Bachillerato concluido y al menos 65% de inglés. Se ofrece desarrollo del idioma,...

PwC Acceleration Center Mexico is seeking a Senior Associate in the CSX - Contact Center Operations to shape client experiences. You will analyze customer touchpoints, design journeys, and guide clients toward seamless, personalized interactions that boost satisfaction and loyalty.You will coach and motivate teams, manage performance, and look for...

PwC Acceleration Center Mexico is seeking a Strategy Generalist - Senior Associate to analyze client needs and design customer-centric solutions that enhance experiences and drive growth. You will mentor teams and lead projects end-to-end while collaborating with leadership to ensure quality and timely delivery.You will leverage growing knowledge of business...