backbone support engineer

A leading software company is looking for a Tier 2 Technical Support Engineer in Mexico. This role involves assisting customers with software issues, requiring strong SQL and Java/J2EE experience. The ideal candidate has 3+ years in a technical support role, excellent communication skills, and a problem-solving mentality. This position offers full-time...

Application Support Engineer Are you passionate about application support, cloud technologies, automation, and ensuring the reliability of critical business systems? We're looking for an experienced Application Support Engineer to join our team and help maintain highly available, secure, and scalable enterprise applications. Key Responsibilities Act as a...

AVASO Technology Solutions seeks an experienced Onsite Support Engineer to provide technical support and IT assistance to end users in Reynosa, Mexico. The role emphasizes on-site and remote desktop support, system troubleshooting, and effective customer service.The candidate should have hands-on experience across Windows, Mac, and Linux environments and be...

Jobtailor in Mexico City is seeking a technical support specialist to deliver top-tier assistance using Salesforce Service Cloud. You will resolve cases, communicate across calls and emails, and contribute to knowledge bases, while coordinating with engineering for escalations and fixes.You will handle L2/L3 networking issues, document steps, and participate...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...

A leading consulting firm is seeking a Talent Acquisition Specialist with expertise in campus hiring operations. This role requires knowledge of various IT technologies, including Microsoft operating systems and software deployment. Candidates should have at least 2 years of experience in the field, with a focus on IT services. This full-time position is...

A leading tech consultancy is seeking a Web Conference Support Engineer in Santiago de Querétaro. The role requires a minimum of 2 years of experience and proficiency in managing Microsoft Teams Rooms and troubleshooting related issues. Candidates should be able to work in a hybrid model and possess strong communication skills in conversational English....

HCLTech is hiring for a Fulltime Permanent Production Support Engineer / Site Reliability Engineer in hybrid Mexico City, Miguel Hidalgo. The role focuses on ITSM processes, problem solving, and cross-team resolution of authorization and clearing related issues.Requires 5+ years in production support or SRE, with shell scripting and DB query skills....

Microsoft is hiring an Entry Level Technical Support Engineer for the Technical Support Engineering team. Location: México D.F., CDMX, MX. Work arrangement: onsite.This role emphasizes customer and engineering collaboration, providing first-line technical assistance and problem resolution for Microsoft products. The position is based on onsite work in CDMX...

Swiss Re in Mexico City is seeking an Application Support Engineer to provide second-level user support with a North America focus, delivering incident and problem management, monitoring, and proactive restoration of services across a global environment.You will collaborate with development teams, manage outage communications, onboard new applications,...

Copeland is seeking an A/C Applications Engineer in Guadalajara, Mexico. You will support AC OEMs with technical expertise in product selection and engineering while collaborating with various teams.The ideal candidate has a Bachelor's degree in engineering, a strong HVAC background, and bilingual skills in Spanish and English. This full-time role involves...

Danfoss in Reynosa, Mexico is seeking a Field Service Engineer to deliver onsite and remote technical field support, diagnostics, and evidence collection across installed products and systems. You will conduct investigations, collect field data, and prepare reports while collaborating with Quality, Engineering, and Customer Claims teams to drive root-cause...

Kutir-Technologies is seeking a dedicated On-Site IT Support Engineer (Level 1) to manage daily end-user IT support at our client’s facility across Mexico. This full-time, on-site role covers hardware troubleshooting, OS issues, and local infrastructure maintenance.The ideal candidate has 1–3 years of Desktop Support or Helpdesk experience, strong...

Sangfor Technologies México is seeking an experienced technical engineer or system integrator to support IT infrastructure projects. You will install, configure and maintain Linux systems, deploy cloud and virtualization solutions, and manage HCI deployments on client environments.Your role requires strong troubleshooting, clear English communication, and...

Cimpress Technology in Ciudad Juárez is seeking a seasoned Technical Support Engineer to join our MIS Support team. You will provide Level 2 support for enterprise applications and serve as the primary escalation point for customers and Tier 1 issues.You will troubleshoot logs, API responses, and system metrics, collaborating with Engineering and DevOps to...

HCLTech is seeking a seasoned .NET Developer and Support to join our global technology team in Mexico. The role requires 5+ years of .NET experience, with exposure to DevOps, GitHub Copilot, SQL Server, and Entity Framework. Open to both development and support tasks, Azure cloud knowledge is a plus.Strong English communication skills and collaboration with...

Copeland is seeking an Engineer Technical Support I to provide remote and on-site help for HVAC and refrigeration systems in Guadalajara. You will troubleshoot, diagnose, and guide customers with step-by-step solutions via chat, email, and phone.The role covers programming Copeland Supervisory Controllers, data handling for automated reports, and remote...

Urgent Role - Java Support Engineer (L2/L3 Support)Location - Remote (Mexico)1 Day per week working from Guadalajara / Mexico City office) Job Description – Experience preferably: 6-10 years • Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues. • Develop and enhance the SRE strategy to ensure the...

Kushki, líder en soluciones de pagos, busca un Ingeniero de Integración/Soporte Técnico para brindar soporte postproducción a comercios tras el onboarding y escalar incidencias al equipo de Tier 3. Se valorará experiencia en Fintech, conocimientos en Angular/React/Vue y APIs SOAP/REST, además de experiencia con AWS.Se ofrece modalidad híbrida y...

IQVIA is seeking a qualified Technical Support Analyst in Mexico City to join the Technology Product Development Support Function as a generalist or in a mix of disciplines.You will work with customers and project management to translate requirements into specifications, manage the ticketing queue, and support QA, UAT, and production launches. A degree in...