boldr

Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone, guiding them through inquiries and issues with empathy and professionalism.You will collaborate with internal and external teams to investigate root causes, resolve concerns, and continuously improve customer experiences, while embracing Boldr values of...

Boldr is seeking a Technical Support Specialist to be on the frontlines of Gamma’s customer support operations. Your role is to ensure that users feel supported, empowered, and confident while navigating Gamma’s platform.You’ll provide timely assistance through chat and email using Intercom, troubleshoot technical issues, and guide customers to make...

Boldr is seeking a Team Captain to lead a client-experience team in Mérida. You will coach, escalate issues, and partner with the Client Experience Manager and People Manager to identify growth opportunities for team members. You will focus on people management, performance quality, logistics, and external communications, ensuring KPIs are met and strong...

Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone, guiding them through inquiries and issues with empathy and professionalism.You will collaborate with internal and external teams to investigate root causes, resolve concerns, and continuously improve customer experiences, while embracing Boldr values of...

Boldr is a global B-Corp delivering world-class client experiences while creating meaningful work. As the Team Captain, you will manage the day-to-day of your team and serve as a escalation point, collaborating with the Client Experience Manager and People Manager to identify growth opportunities for team members.You will drive performance through coaching,...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES -...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team...

Description A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team...

Boldr is seeking a Senior Customer Advocate (email & chat support) to interact with customers, address inquiries, and resolve complaints with professionalism. You will collaborate across internal and external teams to ensure timely, effective customer service.Requirements include a bachelor’s degree, 3 years of customer service experience (US ecommerce a...

Boldr is seeking a Technical Support Specialist to join Gamma's customer support operations. You will help users navigate the platform, troubleshoot issues, and leverage features like AI content generation and template customization.You will communicate clearly and empathetically while logging interactions to improve knowledge bases. Ideal candidates have 2+...

Boldr is seeking an exceptional Senior Manager, Client Experience Excellence to bridge strategy and execution across the Client Experience Management (CXM) function. You will lead CXMs, raise leadership capability, and drive operational discipline across SaaS programs. You'll coach senior leaders, shape workforce readiness, and reduce executive escalation...

Boldr is seeking a Senior Customer Advocate (email & chat support) to engage with customers, provide accurate information, and resolve inquiries about the clients’ products and services. You will collaborate with internal and external teams to deliver timely, professional service.The role requires at least a bachelor’s degree, 3 years of customer...

Boldr is seeking a Senior Customer Advocate (email & chat support) to interact with customers, address inquiries, and resolve complaints with professionalism. You will collaborate across internal and external teams to ensure timely, effective customer service.Requirements include a bachelor’s degree, 3 years of customer service experience (US ecommerce a...

Boldr is seeking a Senior Customer Sales Advocate in Monterrey to proactively engage with prospective clients, guide decision-making, and convert interest into customers. You will manage inbound conversations across chat, email, SMS, and phone, delivering clear value and fast responses.The role blends sales, customer experience, and operations, requiring...

Boldr is a global team delivering client experiences while creating access to meaningful work. The Accounting Specialist will own AP, T&E, and month-end close, partnering with stakeholders to ensure accuracy and compliance.You will leverage Sage X3, Bill.com, and Rydoo for efficient processing and will drive improvements to controls and reporting. The role...