Empleos de call center semibilingue en Tijuana

Farmacéutico Supervisor de Dispensación RemotaNuestro cliente busca un Farmacéutico Supervisor de Dispensación Remota con experiencia y habilidades de liderazgo para supervisar las operaciones de dispensación farmacéutica a distancia. Serás responsable de garantizar la calidad, precisión y eficiencia en la preparación y envío de medicamentos a...

Responsable de implementar estrategias de cobranza efectiva alineadas a mantener el performance del portafolio al 97% de cuentas al corriente, supervisando un equipo de al menos de 15 a 20 agentes telefónicos, garantizando el cumplimiento de KPI ́s individuales.Así mismo, monitorear llamadas, evaluar desempeño y proporcionar retroalimentación constante...

En AXA Partners, buscamos Supervisor para uno de nuestros equipos de agentes telefónicos en nuestro centro de contacto en Querétaro.Si tienes una visión estratégica y te motiva impulsar el talento, esta es tu oportunidad de marcar la diferencia!Lo que harás Tu propósito será asegurar el logro de los objetivos del grupo, garantizando una calidad de...

Lo que harás Validación de campañas: Autorizar y supervisar campañas asegurando cumplimiento con estrategia y controles.Revisión de bases de datos: Garantizar integridad de segmentaciones y reglas de negocio en voz, SMS, correo y Whats App.Monitoreo operativo: Detectar desviaciones, riesgos y escalar incidencias regulatorias.Gestión documental:...

Grupo Salinas S.a. de C.v. en Tijuana busca un Especialista de Servicio a Clientes para gestionar atención personalizada y resolver necesidades del distrito. Coordinará con el Call Center para garantizar un servicio de calidad.Se solicita Licenciatura truncada, experiencia mínima de 1 año en servicio al cliente y manejo de CRM; Office intermedio;...

En nuestra empresa estamos en búsqueda de un Auditor de Call Center comprometido, analítico y orientado a la mejora continua, que contribuya directamente a elevar la calidad del servicio y la experiencia del cliente. Esta posición es clave para asegurar que los procesos, discursos y métricas operativas del call center se ejecuten conforme a los...

Empleando Tijuana busca un Auditor de Call Center comprometido, analítico y orientado a la mejora continua para elevar la calidad del servicio y la experiencia del cliente. La posición garantiza que procesos, discursos y métricas se ejecuten conforme a estándares.El candidato ideal debe poseer experiencia en monitoreo de calidad, inglés avanzado y...

Redial BPO is seeking an Operations Manager to lead daily call center operations for a food allergy enrollment campaign in Mexicali. You will oversee Enrollment Specialists, drive enrollment and sales targets, ensure quality, productivity, and compliance, and coordinate with client stakeholders.You will manage performance metrics, lead training, optimize...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

About The RoleWe are seeking an experienced Data Center Technician for full-time work in Tijuana, MX. This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Engagement TypeFull-time permanent positionStandard working hours with on-call rotationCareer growth opportunitiesBenefits package includedKey...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

PERFIL DE PUESTO:ESPECIALISTA DE SERVICIO A CLIENTES.OBJETIVO DEL PUESTOEs el responsable de gestionar atención personalizada a los clientes y generar la solución de las necesidades del distrito.FUNCIONES PRINCIPALESAsegurar que el Call Center ofrezca un buen servicio a los clientes del Distrito.Implementar planes de acción en conjunto con el Call Center...

**Tres R busca Bilingual Customer Service Agent en Tijuana, Baja California**:**IMPORTANTE EMPRESA SOLICITA: CALL CENTER BILINGÜE****_Sueldo NETOS mensuales_****_2 días de descanso a la semana_****_Contratación inmediata_****FUNCIONES**:- Atención a clientes vía telefónica (inbound / outbound)- Apoyo con pagos y facturación- Resolución de dudas de...

Call Center Services International (CCSI) is seeking a Recruiter to attract, evaluate, and select talented professionals across the organization. You’ll manage the recruitment process from understanding hiring needs to selecting and onboarding candidates. If you enjoy interviewing, identifying talent, and helping people find the right opportunity, we’d...

Confie is seeking a Telesales Supervisor to lead and develop a team of 15–18 Telesales Ambassadors in our Mexico operation. You will coach performance, ensure sales targets, and drive continuous improvement while maintaining a customer‑first focus and operational excellence. You will schedule floor observations, monitor KPIs, and deliver coaching...

Operations Manager - Call Center Department: Operations Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C. Job Type: Full time. Schedule: Monday to Friday, with schedule availability. Objective Manage the daily operations of a food allergy campaign, leading Enrollment Specialists to achieve sales goals while maintaining high standards for...

Confie, the leading independent personal lines insurance broker, is seeking a Quality & Process Excellence professional to support continuous improvement in its Tijuana operations. You will identify gaps, lead Lean Six Sigma initiatives, and drive performance metrics across multiple teams.The role emphasizes data-driven analysis, process standardization, and...

Redial BPO in Mexico is seeking a Senior Operations Manager to lead multi-client BPO call center operations, ensure KPI achievement, and drive continuous improvement. The role oversees daily operations, manages senior teams, and aligns with the company’s Winning as One culture.The ideal candidate brings 5+ years in BPO leadership, strong English and...

We're growing our customer service teams across Mexico! We're looking for experienced Customer Service Representatives who are ready to put their skills to work supporting growing US-based customer support operations. If you have strong English communication skills, previous US BPO or call center experience, and you're confident working in a fast-paced...

Call Center Services International (CCSI) is seeking a Marketing Design Associate to blend creative expertise with AI-powered tools to deliver effective digital campaigns and compelling visuals. The role requires ownership, independent decision-making, and cross-team collaboration in a fast-paced corporate setting.You’ll design materials, manage digital...