Empleos de call center services en Tijuana

Farmacéutico Supervisor de Dispensación RemotaNuestro cliente busca un Farmacéutico Supervisor de Dispensación Remota con experiencia y habilidades de liderazgo para supervisar las operaciones de dispensación farmacéutica a distancia. Serás responsable de garantizar la calidad, precisión y eficiencia en la preparación y envío de medicamentos a...

Responsable de implementar estrategias de cobranza efectiva alineadas a mantener el performance del portafolio al 97% de cuentas al corriente, supervisando un equipo de al menos de 15 a 20 agentes telefónicos, garantizando el cumplimiento de KPI ́s individuales.Así mismo, monitorear llamadas, evaluar desempeño y proporcionar retroalimentación constante...

Lo que harás Validación de campañas: Autorizar y supervisar campañas asegurando cumplimiento con estrategia y controles.Revisión de bases de datos: Garantizar integridad de segmentaciones y reglas de negocio en voz, SMS, correo y Whats App.Monitoreo operativo: Detectar desviaciones, riesgos y escalar incidencias regulatorias.Gestión documental:...

1. Cash Management: Prepare and analyze the daily cash position for US operations. Manage weekly cash and loan reports for corporate entities. Oversee the clearing of payments in SAP and ensure timely processing. 2. Reporting and Forecasting: Generate weekly Cash Flow Actuals reports to provide insights into financial performance. Contribute to the...

En AXA Partners, buscamos Supervisor para uno de nuestros equipos de agentes telefónicos en nuestro centro de contacto en Querétaro.Si tienes una visión estratégica y te motiva impulsar el talento, esta es tu oportunidad de marcar la diferencia!Lo que harás Tu propósito será asegurar el logro de los objetivos del grupo, garantizando una calidad de...

En nuestra empresa estamos en búsqueda de un Auditor de Call Center comprometido, analítico y orientado a la mejora continua, que contribuya directamente a elevar la calidad del servicio y la experiencia del cliente. Esta posición es clave para asegurar que los procesos, discursos y métricas operativas del call center se ejecuten conforme a los...

Redial BPO is seeking an Operations Manager to lead daily call center operations for a food allergy enrollment campaign in Mexicali. You will oversee Enrollment Specialists, drive enrollment and sales targets, ensure quality, productivity, and compliance, and coordinate with client stakeholders.You will manage performance metrics, lead training, optimize...

Grupo Salinas S.a. de C.v. en Tijuana busca un Especialista de Servicio a Clientes para gestionar atención personalizada y resolver necesidades del distrito. Coordinará con el Call Center para garantizar un servicio de calidad.Se solicita Licenciatura truncada, experiencia mínima de 1 año en servicio al cliente y manejo de CRM; Office intermedio;...

Empleando Tijuana busca un Auditor de Call Center comprometido, analítico y orientado a la mejora continua para elevar la calidad del servicio y la experiencia del cliente. La posición garantiza que procesos, discursos y métricas se ejecuten conforme a estándares.El candidato ideal debe poseer experiencia en monitoreo de calidad, inglés avanzado y...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

We are hiring Bilingual Patient Services Representatives to join a growing healthcare support team in a fully remote role based in Mexico. In this position, you will serve as an important point of contact for patients and healthcare providers, supporting both inbound patient calls and proactive outbound outreach. You will help patients with appointments,...

About The RoleWe are seeking an experienced Data Center Technician for full-time work in Tijuana, MX. This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Engagement TypeFull-time permanent positionStandard working hours with on-call rotationCareer growth opportunitiesBenefits package includedKey...

NA Tech Center - Technology Consultant IIThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.**Who We Are:**Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.We help companies connect, protect, analyze, and act on their data and...

Contact Center Solutions Engineer (m/f/x) Join our global Operations Innovation & Telephony team, where you will help drive the transformation of contact center operations through innovative technologies, cloud-based solutions, and best-in-class telephony services.As a Contact Center Solutions Engineer, you will provide technical support, manage incidents...

Call Center Services International (CCSI) busca un Ingeniero de Procesos Jr. para unirse al área de Cumplimiento y Gestión de Procesos en Tijuana, Baja California. La persona apoyará la organización, documentación y seguimiento de procesos internos, asegurando el control de documentos y el cumplimiento de lineamientos.Se requiere interés en desarrollo...

Call Center Services International (CCSI) is seeking a Marketing Design Associate to blend creative expertise with AI-powered tools to deliver effective digital campaigns and compelling visuals. The role requires ownership, independent decision-making, and cross-team collaboration in a fast-paced corporate setting.You’ll design materials, manage digital...

Call Center Services International (CCSI) is seeking a Recruiter to attract, evaluate, and select talented professionals across the organization. You’ll manage the recruitment process from understanding hiring needs to selecting and onboarding candidates.If you enjoy interviewing, identifying talent, and helping people find the right opportunity, we’d...

Call Center Services International in Mexico seeks an energetic Sales Trainer to guide learning and development for our Auto Refinance team. You will assess current practices, identify gaps, and design a comprehensive learning plan using online lessons, guides, and other materials to build essential skills.You will lead sessions for new hires and ongoing...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

PERFIL DE PUESTO:ESPECIALISTA DE SERVICIO A CLIENTES.OBJETIVO DEL PUESTOEs el responsable de gestionar atención personalizada a los clientes y generar la solución de las necesidades del distrito.FUNCIONES PRINCIPALESAsegurar que el Call Center ofrezca un buen servicio a los clientes del Distrito.Implementar planes de acción en conjunto con el Call Center...