Empleos de contact center en Tijuana

At Tech Mahindra, we want to meet you.If you have a human, analytical, and strategic vision, this role is for you.Role PurposeServe as the primary strategic partner and single point of contact for associates and leaders by addressing all Human Resources–related requirements and inquiries.Ensure effective communication, policy compliance, and strong...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

At Percepta, we offer first-class service in every market we serve.What you'll do As the Quality Assurance Specialist, the successful candidate will apply objective decision-making and critical thinking skills to determine whether audited work meets internal and external expectations across multiple lines of business.Through partnership with internal and...

Train in office with future work from home opportunities possible!Job Summary Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone.Answer questions about vacation destinations and Marriott Vacations Worldwide resort facilities and services.This job involves checking the availability of...

Associate Director - Operations for our Banking Financial Services verticalLocation: Mexico City (in-office)Business Unit: Mortgage and BankingShift: Mid / US TimeJob Summary The position is to lead operations for BFS Mexico delivered Contact Center operations for Firstsource's US / North America Banking, Mortgage and Financial Services.The role is...

Company DescriptionCall Center Services International (CCSI) delivers high-performance, cost-efficient contact center solutions supported by a world-class bilingual workforce and advanced infrastructure in Mexico. The company partners with U.S. organizations to strengthen customer operations and improve service quality through scalable and reliable support...

Oportunidades profesionales: LIDER CALIDAD ENTRENAMIENTO Empresa : GenteraTipo de empleo : Tiempo completoMexicoObjetivo:Participar en el diseño y garantizar la implementación del modelo de calidad para garantizar la satisfacción de los clientes Definir el proceso de monitoreo para garantizar que la atención de solicitudes a la mesa de servicio, se...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

We are hiring Bilingual Patient Services Representatives to join a growing healthcare support team in a fully remote role based in Mexico. In this position, you will serve as an important point of contact for patients and healthcare providers, supporting both inbound patient calls and proactive outbound outreach. You will help patients with appointments,...

We are looking for a highly motivated Business Analyst II to serve as a key liaison between business stakeholders and technology teams supporting AI-driven initiatives within Contact Center and Agent Services.This role is responsible for understanding business objectives, gathering and analyzing requirements, evaluating process impacts, and helping translate...

**Grupo Abadi busca Coordinador de pacientes en Zona Rio - Tijuana, Baja California**:**Objetivo del Puesto**Recibir, contactar y calificar leads interesados en procedimientos médicos.Sufunción principal es asegurar una comunicación oportuna, clara y efectiva con losprospectos, con el objetivo de agendar citas calificadas para el equipo de ventas,mientras...

Help patients get the care they need while building a rewarding remote career. We're looking for motivated English/Spanish Bilingual Patient Scheduling Representatives who thrive in a fast-paced, goal-oriented environment. If you're confident on the phone, enjoy connecting with people, and know how to turn conversations into appointments, we'd love to meet...

¡Postúlate Ahora!Si te apasiona el giro comercial, brindar asesoría personalizada a clientes y sobre todo ambición por adquirir un crecimiento laboral y económico, esta es tu oportunidad para formar parte de PROFUTURO, la AFORE #1 líder en México con reconocimiento Great Place to Work.¡Únete a nuestro equipo de Asesores Financieros!• UBICACIÓN:...

Train in office with future work from home opportunities possible!Job Summary Introduce and promote the Marriott Vacations Worldwide brands to reserve dates for vacation ownership preview packages over the phone.Answer questions about vacation destinations and Marriott Vacations Worldwide resort facilities and services.This job involves checking the...

We are looking for a talented Senior Operations Manager!Job Title: Senior Operations Manager – BPO Call CenterLocation: Torre Cosmopolitan, 22010, Zona Urbana Río Tijuana, B.C.Department: OperationsRole PurposeThe Senior Operations Manager is responsible for the overall leadership, performance, and profitability of one large client account or multiple...

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico...

We are looking for experienced Trainers to join a growing, fully remote healthcare BPO operation supporting a US-based program. This role is ideal for experienced professionals who understand that great training is about more than simply presenting information. We're looking for trainers who can engage learners, explain processes clearly, identify knowledge...

General Manager Assistant, Worldwide OperationsDescriptionAt Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history.We are seeking an Administrative...

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico...

¿Te apasiona la atención al cliente y las ventas?En nuestro equipo estamos buscando personas dinámicas, con excelente actitud de servicio y facilidad de palabra para integrarse como **Ejecutivo Telefónico (BDC)** - **AGENCIA CHIREY TIJUANA****Requisitos**:- Preparatoria concluida.- Experiência en atención a clientes, ventas o call center (deseable).-...