Empleos de customer experience director en Leon

Buscamos un(a) Customer Experience Director para liderar la transformación de la experiencia del cliente en un entorno regulado y de alto volumen, evolucionando la función de CX hacia un modelo predictivo, automatizado y data driven, con impacto directo en retención, reputación y rentabilidad.El rol reporta a nivel C-Level y tiene influencia estratégica...

PwC Acceleration Center Mexico is seeking a Senior Associate in the CSX - Contact Center Operations to shape client experiences. You will analyze customer touchpoints, design journeys, and guide clients toward seamless, personalized interactions that boost satisfaction and loyalty.You will coach and motivate teams, manage performance, and look for...

Aerie, the AE brand, is seeking a Sales Associate in Monterrey to deliver a superior customer experience and drive sales. You will help customers with product knowledge, promote loyalty programs, and keep the store clean and organized to reflect AE brand standards.You will work with the Store Management Team to handle transactions efficiently, stock...

Banyan Tree Veya Valle de Guadalupe invites a seasoned Front Office Manager to lead the guest journey across pre-arrival, stay, and post-stay interactions at our ultra-luxury resort in Mexico. You will design and continuously improve touchpoints, train teams, and uphold Banyan Tree’s I Am With You service standard.Working cross-functionally with Rooms,...

Nidec Mexico Shared Services in Apodaca invites an experienced Global Customer Service Manager to lead the CS team across locations. You will drive customer satisfaction, oversee operations, and implement improvements in processes, planning, and performance metrics.The role requires strong leadership, 5+ years in management, and expertise in MRP/ERP, S&OP,...

Heineken México busca un analista de experiencia del cliente para analizar y optimizar la experiencia del cliente a través de KPIs, investigaciones de mercado y encuestas de Service Perception. Formará y distribuirá reportes, garantizando la calidad de la información y transformando datos en soluciones estratégicas con Power BI y Excel.El rol requiere...

ABB in Mexico invites you to join as Order Management Lead. You will deliver high-quality customer service by managing orders from entry to delivery, coordinating with sales, logistics, and finance, and supporting inquiries with accuracy and professionalism.This hybrid role focuses on SAP-based order processing, data analysis with Power BI, and continuous...

ABB Inc. is seeking an experienced Order Management Professional in Apodaca, MX. You will manage internal and external customer service activities, including technical support, order and payment assistance, and claims management.You will coordinate with Sales, Operations, Supply Chain, Production, Finance, Engineering, and Customer Service to ensure complete...

The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO...

Valmont Industries, Inc. is seeking a detail-oriented professional to receive and process customer orders, inquiries, and complaints, ensuring accurate entry and timely resolution.The role involves maintaining proactive relationships with key customers and internal sales staff to support satisfaction and loyalty. The ideal candidate has a high school diploma...

Valeo busca un Coordinador de Experiencia del Cliente Global para un rol 100% remoto. La persona liderará un equipo multiequipo, asegurando experiencias consistentes para clientes en todas las fases de la plataforma, desde onboarding hasta soporte continuo, desde casa y colaborando con equipos globales.Se requiere experiencia de al menos 3 años en gestión...

ABB in Mexico invites you to join as Order Management Lead. You will deliver high-quality customer service by managing orders from entry to delivery, coordinating with sales, logistics, and finance, and supporting inquiries with accuracy and professionalism.This hybrid role focuses on SAP-based order processing, data analysis with Power BI, and continuous...

The HEINEKEN Company busca un líder de operaciones para dirigir servicios internos y equipos de analítica, asegurando SLA, calidad y satisfacción. Se coordina con Finanzas, TPM y Trade Marketing para impulsar mejoras y eficiencia operativa.Se valora experiencia en Power BI y gestión de proveedores, con inglés intermedio-avanzado. Trabaja en Monterrey,...

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to deliver an exceptional shopping experience and drive daily sales through friendly, knowledgeable service. You will keep the store neat and well-presented, support teammates, and help customers with product selection while staying aligned with AE loyalty programs and promotions....

Luxury Travel Consultant – Customer Experience (Remote)Job Openings Luxury Travel Consultant – Customer Experience (Remote)About the job Luxury Travel Consultant – Customer Experience (Remote)About the PositionPrestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing...

Ubicación: Monterrey Título del Puesto: Customer Experience Specialist Ubicación: MonterreyModelo de trabajo: híbrido, trabajo de campo Acerca del Puesto Como CSA, tú serás responsable de gestionar integralmente el circuito hospitalario, asegurando la presencia especializada de Sanofi en las unidades médicas del sector público y promoviendo el...

Nemak seeks a Quality Customer Satisfaction Leader MEX to manage customer portals across the Mexico Region, ensuring timely and accurate information to customers and plants. Lead the definition and implementation of Quality Assurance strategies, methodologies, and tools to strengthen risk prevention and continuous improvement, including Master FMEA, SPC, and...

Identificar, desarrollar y cerrar nuevas oportunidades de negocioConstruir y fortalecer relaciones con clientes estratégicos Sobre nuestro cliente Empresa multinacional especializada en el diseño, desarrollo, y gestión de productos y soluciones para mejorar la experiencia del cliente en los sectores de aviación, hospitalidad y...

Our client, a global leader in cloud services, is looking for an experienced and highly motivated Remote Project Lead - Cloud Infrastructure to join their distributed team. This position is critical for overseeing the strategic planning, execution, and successful delivery of complex cloud infrastructure projects. The ideal candidate will have a deep...

Role: CFO / Director of FinancePriority Location: South Africa / PH / LatAmWorking Hours: 9am-5pm Mountain TimeSalary Range: (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)Type of contract: Independent ContractorType of job: RemoteAbout the Role:We are seeking a highly capable,...