Empleos de customer experience en Monterrey

Aerie, the AE brand, is seeking a Sales Associate in Monterrey to deliver a superior customer experience and drive sales. You will help customers with product knowledge, promote loyalty programs, and keep the store clean and organized to reflect AE brand standards.You will work with the Store Management Team to handle transactions efficiently, stock...

Otb Group busca un Especialista en Experiencia del Cliente para un puesto completamente remoto, basado en Monterrey. Serás la voz del cliente, asegurando interacciones positivas en todos los puntos de contacto y trabajando con producto, ventas y soporte para impulsar mejoras.La persona ideal tiene experiencia en atención al cliente, soporte o gestión de...

Nemak seeks a Quality Customer Satisfaction Leader MEX to manage customer portals across the Mexico Region, ensuring timely and accurate information to customers and plants. Lead the definition and implementation of Quality Assurance strategies, methodologies, and tools to strengthen risk prevention and continuous improvement, including Master FMEA, SPC, and...

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to generate sales by delivering an exceptional shopping experience. You will help customers with product choices, share loyalty program information, and maintain a neat, well-presented store environment.The role requires strong communication, teamwork, and flexibility to work evenings,...

Optimas Solutions Ltd is seeking a Customer Service Representative to handle and process requests from a booked list of customers. The role requires attention to detail, excellent communication, and collaboration with multiple departments to ensure timely and accurate responses.The ideal candidate has 4+ years in customer service, preferably in distribution...

Lagersoft busca un Customer Experience Operations Specialist para gestionar la experiencia de cliente en mercados de México, Perú y Brasil. Serás responsable de identificar causas raíz, traducirlas en mejoras y automatizaciones, y supervisar su implementación.Trabajarás con Freshdesk para configurar flujos y reportes, y emplear IA para optimizar la...

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your...

The HEINEKEN Company busca un líder de operaciones para dirigir servicios internos y equipos de analítica, asegurando SLA, calidad y satisfacción. Se coordina con Finanzas, TPM y Trade Marketing para impulsar mejoras y eficiencia operativa.Se valora experiencia en Power BI y gestión de proveedores, con inglés intermedio-avanzado. Trabaja en Monterrey,...

Lenovo in Mexico seeks a Sales Support Representative to assist retention, development and acquisition accounts. You will solve problems, be detail-oriented, and communicate clearly while supporting PC Sales Specialists and Client Managers. You will manage back-office duties such as contract management, configure systems from our product range, and provide...

PwC Acceleration Center Mexico is seeking a Strategy Generalist at Senior Associate level to analyze client needs and design customer-centric solutions that boost experience and growth. You will mentor teams, lead projects, and collaborate across advisory, assurance, tax and services to deliver value with integrity and innovation.You will develop customer...

We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and...

American Eagle is seeking a Sales Associate in Monterrey to deliver an exceptional shopping experience and drive daily sales. You will greet customers, understand their needs, and provide product knowledge to build loyalty and repeat visits.You will maintain a neat store environment, participate in inventory and promotions, and support team with tasks while...

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to deliver an exceptional shopping experience and drive daily sales through friendly, knowledgeable service. You will keep the store neat and well-presented, support teammates, and help customers with product selection while staying aligned with AE loyalty programs and promotions....

We are seeking a skilled CX Product Owner to lead the development and execution of digital products that enhance customer experience across the enterprise. This role serves as the critical link between business strategy and technology delivery, ensuring that product backlogs reflect strategic priorities and deliver measurable business value. The CX Product...

Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone, addressing inquiries and resolving concerns about our clients’ products and services. You will collaborate with internal and external teams to deliver timely, professional support and continuously improve the customer experience.The ideal candidate has...

We are seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with clients who are organizing personal plans and...

En Collective estamos buscando a nuestra próxima Enterprise Experience Associate. Si te apasiona la ejecución impecable, disfrutas coordinar múltiples proyectos y actividades simultáneamente y quieres crecer dentro de una consultora que está redefiniendo el desarrollo del liderazgo en Latinoamérica, esta vacante es para ti. Somos la consultora de...

Acuity, located in Monterrey, Nuevo León, is seeking a Human Resources associate to respond to HR inquiries and resolve issues related to payroll, benefits, and policies. The role demands strong customer service skills and the ability to work with various HR systems.The ideal candidate will hold a Bachelor's degree and possess HR experience, along with...

Your Contribution As a Customer Service you will be responsible of ensuring the supply of each product in the required quantity and at the right time, in accordance with MAHLE customers' requirements. Ensure the timely and accurate receipt of customer requirements through EDI transactions. Maintain the accuracy and reliability of customer requirements...

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on...