customer service lead

Job Family Group: Business Support GroupJob Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a Business and Technology Centre (BTC) in Santa Fe, Mexico City. This will support the delivery of an enhanced...

Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO A 50 year old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success,...

DescriptionSenior Customer Service Lead & TrainerPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST)About the RoleAt Pavago, one of our clients is hiring a Senior Customer Service Lead & Trainer to lead, coach, and develop a high-performing remote customer service team supporting U.S.-based customers.This is a hands-on leadership role...

Commercial Vehicle Group, Inc. is seeking an experienced Production Planner to manage demand, production scheduling, and Aftermarket service, ensuring alignment with the master plan and customer commitments.The role requires expertise in PC-based MRP/ERP systems, inventory control, and cross-functional coordination with Finance, Shipping, and Planning....

BP plc in Mexico City (Santa Fe) is seeking a Customer Service Lead for a hybrid office/remote role. You will supervise Customer Service Representatives, handle escalations, monitor call queues, and ensure adherence to policies and scheduling. Strong English and prior CS leadership are essential.The role emphasizes people management, KPI oversight, and...

Commercial Vehicle Group, Inc. is seeking a Production Planner who supports the Materials and Operations Department by managing production scheduling, service parts/Aftermarket administration, and customer service.The role requires applying supply chain principles and driving root cause analysis to fix deviations from the plan and commitments. The position...

Job Summary This hybrid backoffice helpdesk role supports high technology customers through clear English communication and diligent case handling. The candidate manages inquiries documents resolutions and coordinates with internal teams to ensure swift and accurate support. The role focuses on improving customer experience strengthening service reliability...

OverviewCOMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Service Operations LeadINDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php25,000-Php35,000WORK SET...

TTI Latin America is in search of our next Customer Service Team Lead. This role is accountable to guarantee that remote Customer Service Team performs their functions in manner, time, with high quality, efficiently and effectively to allow the ISR team to meet/exceed budget goals (Sales/GP%). Maintain total customer satisfaction through excellent service...

EatonCare Service Center in Querétaro, Mexico, seeks a Customer Service Supervisor to lead day-to-day operations and coordinate with US support teams. You will guide Order Entry, Order Management, Call Center, and Master Data functions to ensure efficient service.Requirements include a Bachelor’s degree in business or engineering, 3+ years of people...

Job Summary This hybrid backoffice helpdesk role supports high technology customers through clear English communication and diligent case handling. The candidate manages inquiries documents resolutions and coordinates with internal teams to ensure swift and accurate support. The role focuses on improving customer experience strengthening service reliability...

Mindray Bio-Medical Electronics Co., Ltd. in Monterrey is seeking a Customer Service professional to handle customer complaints, coordinate service delivery, and monitor performance to drive timely resolutions and satisfaction.You will develop plans with key accounts, visit customers to gather needs, promote service offerings, and work with sales, service,...

## Customer Service LeadApply: This position is a hybrid of office/remote working: Mexico - Mexico City: Full time: Posted 2 Days Ago: End Date: October 2, 2026 (11 days left to apply): RQ115846**Job Family Group:**Business Support Group**Job Description:**As bp transitions to an integrated energy company, we must adapt to a changing world and...

Ofertas de Customer Service Team Lead en México Nuestro cliente busca un líder estratégico y experimentado Digital Marketing Manager para unirse a su equipo, trabajando de forma totalmente remota. Serás responsable de diseñar, ejecutar y supervisar todas las iniciativas de marketing digital globales que impulsen el reconocimiento de marca, la...

Job Summary This hybrid backoffice helpdesk role supports high technology customers through clear English communication and diligent case handling. The candidate manages inquiries documents resolutions and coordinates with internal teams to ensure swift and accurate support. The role focuses on improving customer experience strengthening service reliability...

Gentherm México is seeking a Senior Customer Service Representative to lead the customer service team and ensure timely, accurate data flow from customers and smooth SAP transactions. You will supervise reps, address discrepancies, and coordinate with the SCP team for demand planning and launches.The role requires expertise in ERP planning, SAP, and...

MAHLE in Monterrey is seeking a Customer Service professional to ensure on-time, accurate fulfillment of customer requirements in the automotive sector. You will coordinate with major accounts and manage replenishment for Nissan, Volkswagen, Chrysler, Ford, GM, Toyota, and Mercedes-Benz.The role emphasizes EDI-driven order capture, SAP-based data integrity,...

Eaton Corporation in Tijuana, Baja California, is seeking a Senior Customer Service Representative to manage business interactions between customers, operations, and key functions, ensuring complete customer satisfaction.You will coordinate with FED locations, support program execution, and facilitate smooth transitions from development to production with a...

A precision sealing systems company located in Mexico, Baja California, Ensenada, is seeking a Customer Service Representative to oversee 40+ customer accounts and ensure timely order processing and updates. The ideal candidate will have 3-5 years of B2B customer service experience, strong communication skills, and proficiency in ERP/MRP systems. A...

HUTCHINSON AUTOPARTES DE MEXICO SA.DE CV is seeking a skilled customer service and production planning professional in Mexico. The role focuses on overseeing daily customer service operations, aligning orders with production capacity, and leading planning meetings to ensure on-time delivery. The ideal candidate has a Bachelor's degree in a related field and...