Empleos de customer success en Leon

Misión del rol Eres el dueño único de la relación con el cliente después del cierre comercial: respondes por que la cuenta obtenga valor medible de la plataforma, por su retención y por el crecimiento de su revenue. Orquestas el ciclo completo — handoff, implementación, go-live, estabilización y expansión — sin autoridad formal sobre Deployment,...

Acerca de PowerfleetPowerfleet (Nasdaq: AIOT; JSE: PWR) es un líder mundial en el sector de los activos móviles de software como servicio (SaaS) basado en la inteligencia artificial de las cosas (AIoT). Con más de 30 años de experiencia, Powerfleet unifica las operaciones empresariales mediante la recopilación, armonización e integración de datos...

Atomic Hr is seeking a remote Customer Success specialist to manage a portfolio of parks, answer questions, and guide operators through our platform. You will run training sessions, adjust setups seasonally, and ensure customers derive ongoing value from the product.You will work with a lean team, communicate clearly in English, and help set up guides and...

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations...

Our client builds an all-in-one booking and park-management platform for outdoor hospitality. Campground, RV park, and glamping operators use it to manage reservations, availability, rates, payments, guest messaging, and reporting in one place. It also runs a traveler-facing marketplace that brings operators more bookings. Many customers are small and...

Barry Callebaut Group in Monterrey seeks a Customer Service Specialist to coordinate all order activities from entry to delivery, ensuring seamless transactions and high customer satisfaction. The role interfaces daily with customers, Sales, and Supply Chain teams to drive timely, accurate orders.Requirements include a Bachelor’s degree or equivalent, at...

Kuehne+Nagel is seeking an Air Logistics Customer Care Manager in Monterrey to lead the Customer Care team, strengthen partnerships, and drive commercial and operational excellence. You will oversee the onboarding of new customers, monitor KPIs, and guide the team toward continuous improvement.Ideal candidates bring 5+ years in Air Logistics, strong...

Atomic Hr is seeking a proactive Customer Success Associate to support a portfolio of parks using a SaaS platform for reservations, rates, and payments. You will answer questions, troubleshoot issues, and guide operators to adopt features as their business grows.Strong English communication and a calm, results-driven approach are essential. This remote role...

Barry Callebaut Manufacturing Iberica SA. is seeking a Customer Service Specialist in Monterrey to orchestrate order-related activities from setup to delivery.You will interface with customers, Sales, and Supply Chain, ensuring accurate order entry, timely communication, and seamless logistics. Ideal candidates have a bachelor’s degree and at least 2 years...

Supervisor de Customer Success y Gestión de CuentasObjetivo del puestoBuscamos un Supervisor de Customer Success y Gestión de Cuentas responsable de fortalecer las relaciones con los clientes actuales, incrementar su permanencia y desarrollar oportunidades de crecimiento comercial. Será responsable de liderar al equipo de atención y éxito del cliente,...

Cargobase is seeking a Junior Customer Excellence Associate in Monterrey to support onboarding, implementation, platform support, and customer engagement under mentorship. You will assist with configuration, data mapping, and go-live preparation while handling routine inquiries and building client relationships.You will work to become proficient in customer...

Samsara Inc. is seeking a Customer Success Manager for a remote role open to candidates in Mexico. You will partner with Sales, Support, Sales Engineering, and Product to ensure customer value and long-term relationships.You will drive success plans, renewals, and cross-functional collaboration while advocating for a growth mindset and customer-first...

Atomic HR is seeking a proactive Customer Success Specialist to manage a portfolio of parks, helping operators maximize adoption and value from the platform. You will be the go-to contact for ongoing support, training, and feature adoption across reservations, payments, and reporting.You will run check-ins, document outcomes, and collaborate with product...

Jelou busca un profesional de Customer Success con al menos 3 años de experiencia en roles B2B SaaS para gestionar la relación postventa, garantizar valor medible de la plataforma y crecimiento de revenue del cliente en Monterrey. Serás responsable del handoff desde ventas, la implementación, go-live y expansión, coordinando con equipos internos y el...

Blue Yonder in Monterrey is hiring an Associate Technical Account Advisor to support clients in leveraging its AI-driven supply chain solutions. The role focuses on understanding customer technical needs, recommending tailored configurations, and ensuring smooth adoption and integration of products.The ideal candidate has 2–4 years in technical support or...

Samsara in Mexico (remote role) seeks a Customer Success Manager to partner with customers, customize the IoT platform, and drive long-term value. You will collaborate with Sales, Support, Sales Engineering and Product to ensure success across industries and geographies.Travel up to 30% is required, relocation not provided, and candidates must be eligible to...

Objetivo del puesto Buscamos un Supervisor de Customer Success y Gestión de Cuentas responsable de fortalecer las relaciones con los clientes actuales, incrementar su permanencia y desarrollar oportunidades de crecimiento comercial. Será responsable de liderar al equipo de atención y éxito del cliente, dar seguimiento a indicadores de desempeño e...

Human Quality - HQP busca un Supervisor de Customer Success y Gestión de Cuentas para fortalecer relaciones con clientes actuales y maximizar ingresos. Liderarás al equipo, medirás KPIs y definirás estrategias de retención y expansión; asimismo coordinarás con Ventas, Marketing y Producto para mejoras basadas en IA.Se valorará experiencia en CRM...

Eres el dueño único de la relación con el cliente después del cierre comercial: respondes por que la cuenta obtenga valor medible de la plataforma, por su retención y por el crecimiento de su revenue. Orquestas el ciclo completo — handoff, implementación, go-live, estabilización y expansión — sin autoridad formal sobre Deployment, Producto o...

Fortinet, Inc. is seeking a skilled network professional to support LATAM customers. You will collect and analyze configuration and network information, and propose actions based on findings.The role requires strong English, five years in the network industry, and certifications like CCNA/CCNP/CCIE or CISSP. You will educate customers through webinars,...