Empleos de customer support en Monterrey

KEMET de México, with over a century of experience, is a global leader in the design and manufacturing of multilayer ceramic capacitors that power tomorrow’s technologies. We are recognized for our unwavering commitment to quality, reliability, and advanced solutions that meet the rigorous demands of a wide range of industries. We offer solutions based on...

In online casino and sports betting, every interaction carries real money and real emotion, a delayed withdrawal, a confusing bonus, a question about a bet that just landed. As a Customer Service Representative, you're often the first, and most memorable, voice a player hears when something isn't going right. This isn't about reading from a script, it's...

Uber Freight in Monterrey seeks a Logistics Coordinator to support day-to-day planning, booking, shipping, and tracking shipments. You will manage carrier relationships through constant communication to monitor load status and proactively ensure on-time performance, while keeping the TMS updated with load status and planning all loads.This role requires...

We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services.In this role, you will assist customers with order inquiries, subscription support, account assistance, and general service-related questions through phone, email, and...

Nextgen Ventures in Monterrey, MX is seeking a Customer Service Representative to be the first line of contact, providing helpful, timely and friendly support across multiple channels.The position requires experience in customer service, excellent verbal and written communication in English, and competence with computer systems and data entry. This on-site...

Bosch México is hiring for a Customer Service role in Monterrey, Mexico. You will process customer orders accurately and provide timely updates while coordinating with sales and supply chain to resolve issues.Ensuring order status monitoring and prompt resolution of complaints is essential. Fluency in English and strong communication are required in a...

The Technical Support Team Lead is accountable for the day-to‑day performance, discipline, and development of a Technical Support team. The role converts Support priorities into measurable execution by managing case flow, improving 24-hour resolution, reducing backlog and aging, maintaining service quality, and coaching team members to consistent...

The Technical Support Team Lead is accountable for the day-to-day performance, discipline, and development of a Technical Support team. The role converts Support priorities into measurable execution by managing case flow, improving 24-hour resolution, reducing backlog and aging, maintaining service quality, and coaching team members to consistent...

Customer Support Specialist — B2B PaymentsLocation: Mexico — Remote or hybrid (Mexico City, Guadalajara, or Monterrey)Employment Type: Full-timeLanguages: Fluent English and Spanish required; Mandarin is a plusAbout VelaFiVelaFi is a B2B cross-border payments and stablecoin financial infrastructure company connecting Latin America, the United States, and...

Monterrey, NL 64640, Mexico Schedule: Full Time/Part Time Job Type: Hybrid/On-site/Remote Salary Type: Salary/Hourly About the Role This role reports directly to the Associate Manager and focuses on supporting daily transportation operations, covering accurate planning, shipment execution, tracking, and documentation management through to final delivery ....

Monterrey, NL 64640, Mexico Schedule: Full Time/Part Time Job Type: Hybrid/On-site/Remote Salary Type: Salary/Hourly About the Role This role reports directly to the Associate Manager and focuses on supporting daily transportation operations, covering accurate planning, shipment execution, tracking, and documentation management through to final delivery ....

Schedule: Full Time Job Type: On-site Salary Type: Salaried Req #: 3453 About The Role This role reports directly to the Associate Manager and focuses on supporting daily transportation operations, covering accurate planning, shipment execution, tracking, and documentation management through to final delivery. Key responsibilities include maintaining...

Redwoodlogistics is seeking a highly motivated Customer Support Specialist to join a fully remote team supporting operations for Cancun, Quintana Roo. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic assistance across digital channels to ensure satisfaction and loyalty.This role offers the flexibility to...

Segoso Caribbean is seeking an on-site customer service specialist to handle calls, resolve inquiries, and guide users through our service. You will maintain a friendly, empathetic approach while recording call details and following established procedures.Applicants should have a high school diploma and experience in customer service. Strong Spanish...

Customer Support Specialist II - Mon-Fri - Shared Services - MonterreyMonterrey, NL 64640, MexicoJob Type: OnsiteSalary Type: SalaryReq: # 2393No immigration sponsorship or transfer available for this role.About the RoleJoin our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment...

Schedule: Fulltime Job Type: Onsite Salary Type: Salary Req: #1981 About the Role Join our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You’ll work in a dynamic environment, collaborating with a team of 10–20...

Schedule: Fulltime Job Type: On-site Salary Type: Salary Req #:2163   No immigration sponsorship or transfer available for this role.   About the Role Individuals in this role are logistics experts and serve as the frontline for resolving customer and carrier issues, playing a critical role in maintaining service quality and customer satisfaction.We are...

ABB seeks an Order Handling Manager to lead customer service and order-related activities in a hybrid setup across the Americas. You will drive service quality and efficiency by coordinating with Sales, Marketing, Logistics, and internal teams to ensure accurate, timely product delivery while monitoring key performance indicators. The role focuses on policy...

KEMET de México, part of the YAGEO Group, is seeking a Customer Support Representative to manage orders from quote to delivery and resolve issues at our Monterrey, NL offices. This full-time, on-site role requires strong English, analytical skills, and a customer-first mindset.Responsibilities include coordinating orders, forecasting, inventory targets, and...

Schedule: FT Job Type: On-site Salary Type: Salary Req #: 2466 About the Role This role in our Monterrey Center of Excellence supports detention processing for carriers that move loads for our brokerage. What the Candidate Will Do - Generate and share ideas that lead to process efficiency and/or carrier experience - Perform time-sensitive, front-line,...