Empleos de dir customer experience en Leon

Boot Barn is seeking a Store Key Holder to engage customers and lead store partners in delivering an exceptional in-store experience. You will embody our values while showcasing selling and service expertise, product knowledge, and strong POS proficiency.You will partner with leadership to drive activity toward sales goals, support team development, and...

Lenovo in Mexico seeks a Sales Support Representative to assist retention, development and acquisition accounts. You will solve problems, be detail-oriented, and communicate clearly while supporting PC Sales Specialists and Client Managers.You will manage back-office duties such as contract management, configure systems from our product range, and provide...

Aerie, the AE brand, is seeking a Sales Associate in Monterrey to deliver a superior customer experience and drive sales. You will help customers with product knowledge, promote loyalty programs, and keep the store clean and organized to reflect AE brand standards.You will work with the Store Management Team to handle transactions efficiently, stock...

American Eagle is seeking a Sales Associate in Monterrey to deliver an exceptional shopping experience and drive daily sales. You will greet customers, understand their needs, and provide product knowledge to build loyalty and repeat visits.You will maintain a neat store environment, participate in inventory and promotions, and support team with tasks while...

Nemak seeks a Quality Customer Satisfaction Leader MEX to manage customer portals across the Mexico Region, ensuring timely and accurate information to customers and plants. Lead the definition and implementation of Quality Assurance strategies, methodologies, and tools to strengthen risk prevention and continuous improvement, including Master FMEA, SPC, and...

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to generate sales by delivering an exceptional shopping experience. You will help customers with product choices, share loyalty program information, and maintain a neat, well-presented store environment.The role requires strong communication, teamwork, and flexibility to work evenings,...

ABB is seeking a Senior Order Management professional in Apodaca, Nuevo León, Mexico. You will manage customer service activities, including order, technical, and payment-related issues, while coordinating with Sales, Operations, Supply Chain, Production, Finance, and Engineering to ensure complete case ownership.You will lead post-sales and customer...

Lagersoft busca un Customer Experience Operations Specialist para gestionar la experiencia de cliente en mercados de México, Perú y Brasil. Serás responsable de identificar causas raíz, traducirlas en mejoras y automatizaciones, y supervisar su implementación.Trabajarás con Freshdesk para configurar flujos y reportes, y emplear IA para optimizar la...

Dunkin' en Grupo Galería busca Operador de Tienda para unirse a un equipo dinámico. Serás la cara de la marca, recibirás a los clientes, prepararás bebidas y snacks y mantendrás la tienda impecable.Tendrás la oportunidad de rotar por áreas y aprender todo sobre el funcionamiento de una Dunkin' exitosa. Se requiere disponibilidad para turnos (mañana,...

American Eagle Outfitters Inc. in Monterrey is seeking a Sales Associate to deliver an exceptional shopping experience and drive daily sales through friendly, knowledgeable service. You will keep the store neat and well-presented, support teammates, and help customers with product selection while staying aligned with AE loyalty programs and promotions....

The HEINEKEN Company busca un líder de operaciones para dirigir servicios internos y equipos de analítica, asegurando SLA, calidad y satisfacción. Se coordina con Finanzas, TPM y Trade Marketing para impulsar mejoras y eficiencia operativa.Se valora experiencia en Power BI y gestión de proveedores, con inglés intermedio-avanzado. Trabaja en Monterrey,...

Boldr is seeking a Senior Customer Advocate to engage with customers across SMS, email, chat, and phone, addressing inquiries and resolving concerns about our clients’ products and services. You will collaborate with internal and external teams to deliver timely, professional support and continuously improve the customer experience.The ideal candidate has...

PwC Acceleration Center Mexico is seeking a Strategy Generalist at Senior Associate level to analyze client needs and design customer-centric solutions that boost experience and growth. You will mentor teams, lead projects, and collaborate across advisory, assurance, tax and services to deliver value with integrity and innovation.You will develop customer...

Michael Page International México Reclutamiento Especializado S.A. de C.V busca talentoso(a) profesional para trabajar con clientes, analizando métricas de experiencia y QA para impulsar mejoras.Se transforma feedback en acciones y se respaldan iniciativas de Voice of the Customer, con reporte de resultados y colaboración entre equipos. La posición...

PwC México Acceleration Center is seeking a Strategy Generalist - Manager to help shape customer experience across a diverse client portfolio. You will analyze client touchpoints, design customer journey maps, and guide teams to deliver seamless, personalized experiences that drive satisfaction and advocacy.In this role, you will lead strategic planning,...

Celestica Inc. is seeking a Customer Program Management Analyst 1 to manage customer orders and coordinate cross-functional teams from a remote location in Mexico. The role emphasizes data accuracy, timely updates, and effective communication with suppliers, customers, and internal teams.The ideal candidate has 2–4 years of experience, a related bachelor's...

Bosch Homecomfort in Monterrey, Mexico is looking for a customer service professional to accurately enter and process orders through the relevant systems, and to provide timely updates and confirmations to customers. You will coordinate with sales, supply chain and back-office teams to resolve issues, monitor order status, and address complaints promptly in...

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Quality Manager__Your role and responsibilities (Mandatory)In this role, you will have the opportunity to...

IMPACT:• Customer Satisfaction• Current efficient gaining project(s) completion/successACCOUNTABILITY:• Review of objectives monthly, performance review annually.COMMUNICATION:Customer and supplier communication• Daily communication, both verbal and written, with customersInternal Communication• Daily communication, both verbal and written, with...

Remote Position: Yes Region: Americas Country: Mexico State/Province: Nuevo Leon City: Remote Employee Mexico Summary Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where...